Administration & Office Support

Terrace Boating & Leisure Centre Pty Ltd; Heatherbrae; On-site; AUD 50,000 - 70,000; Full time

Job summary

Terrace Boating & Leisure Centre Pty Ltd in Heatherbrae NSW is seeking a capable Administrator to support day-to-day operations. This role requires meticulous attention to detail, strong communication skills and the ability to coordinate information across customers, suppliers, management and internal departments.

You will provide professional customer service by phone, email and in person, manage correspondence and records, schedule appointments, assist with data entry and reports, and help

Qualifications

• Previous experience in administration, office-support or coordination.
• Deliver excellent customer service and communicate professionally.
• Attention to detail and accuracy.
• Organised and dependable with meeting deadlines.
• Proficient with Microsoft Office and business-management systems.

Responsibilities

• Providing professional and welcoming customer service by telephone, email and in person
• Managing correspondence, documents, filing and general office administration
• Maintaining accurate customer, supplier and operational records
• Coordinating appointments, meetings, calendars and internal reminders
• Preparing and processing forms, invoices, purchase documentation and reports
• Monitoring outstanding information and following up the appropriate people
• Assisting with data entry, reconciliation and record-checking activities
• Supporting management and other departments with administrative requirements
• Handling confidential and commercially sensitive information appropriately
• Maintaining organised digital and physical filing systems

Skills

Customer service

Attention to detail

Organisation

Communication

Microsoft Office

Office coordination

Tools

Microsoft Office

Business-management systems

Job description

Terrace Boating & Leisure Centre Pty Ltd – Heatherbrae NSW

Terrace Boating & Leisure Centre is seeking a capable and dependable Administrator to support the smooth day-to-day operation of our business. This varied position requires excellent attention to detail, strong communication skills and the ability to coordinate information across customers, suppliers, management and our internal departments.

Key responsibilities

Providing professional and welcoming customer service by telephone, email and in person

Managing correspondence, documents, filing and general office administration

Maintaining accurate customer, supplier and operational records

Coordinating appointments, meetings, calendars and internal reminders

Preparing and processing forms, invoices, purchase documentation and reports

Monitoring outstanding information and following up the appropriate people

Assisting with data entry, reconciliation and record-checking activities

Supporting management and other departments with administrative requirements

Handling confidential and commercially sensitive information appropriately

Maintaining organised digital and physical filing systems

About you

Have previous experience in an administration, office-support or coordination role

Deliver excellent customer service and communicate professionally

Have exceptional attention to detail and a strong commitment to accuracy

Be organised, methodical and dependable

Prioritise completing tasks and consistently meet deadlines

Take personal responsibility and follow tasks through without repeated reminders

Be confident using Microsoft Office and learning business-management systems

Communicate clearly with customers, suppliers, managers and team members

Identify missing or incorrect information and resolve it proactively

Demonstrate discretion when managing confidential information

About us

Terrace Boating & Leisure Centre is a family-owned and operated business established in 1978. Our mission is to bring relief in a world of pressure and stress, bring families and friends together, and create lasting memories that inspire better lives through pleasure and experience. Our values are Passion, Partnership, Personal Responsibility, Positive, Proactive and Progressive.

The opportunity to borrow a boat for a weekend of fun with your family or friends, subject to availability, approval and company policy

A close-knit, friendly and supportive team

Access to more than 100 years of combined boating and marine-industry knowledge

Ongoing training, mentoring and support

Monthly team breakfast meetings

Regular team lunches and social activities