Administration & Office Operations Supervisor

IronMerge Pty Ltd; Perth; In loco; AUD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

IronMerge People in East Perth seeks an experienced Administration Supervisor to support the General Manager - Sales and oversee administrative functions across multiple teams.

The role covers office management, communications, HR support, IT coordination, member services, training, and event support. Candidates should have strong MS Office skills, excellent communication, and the ability to work autonomously in a small team.

Competenze

• High level computer skills with MS Office suite (Outlook, Word, Excel, PowerPoint)
• Strong written and verbal communication
• Excellent organisational skills and attention to detail
• Strong customer service and interpersonal skills
• Ability to work autonomously or in a small team

Mansioni

• Provide administration support to all staff as required
• Manage incoming calls, Administration inbox and other general office duties
• Be responsible for the office building and its maintenance
• Coordinate duty travel bookings
• Maintain corporate office merchandise and stationery supplies
• Ensure that the office environment is tidy and presentable at all times
• Manage safety procedures within the office environment
• Coordinate and initiate ad-hoc projects as required
• Promote a positive and engaging office culture
• Create presentations for meetings and industry events
• Oversee persona mapping and other business initiatives
• Coordinate recruitment activity including advertising and candidate liaison
• Set up for new staff
• Maintain the Employee Handbook and staff policies
• Manage staff meetings and events
• Ensure that all systems, servers and office equipment are functional and data is backed up
• Provide IT support to all staff
• Update internal databases and website
• Handle member enquiries
• Process membership updates
• Onboard new members
• Maintain member 1300 number allocations
• Manage Preferred Supplier Directory and other TC Hub content as required
• Manage company training programs
• Provide support and required training for staff on business systems
• Debtors follow up
• Assist with Travellers Choice Conference, Member Meetings and other events

Conoscenze

MS Office

Communication skills

Organisational skills

Customer service

Autonomy

Power BI

SharePoint

Teams

Strumenti

Power BI

SharePoint

OneDrive

Teams

Descrizione del lavoro

IronMerge People in East Perth seeks an experienced Administration Supervisor to support the General Manager - Sales and oversee administrative functions across multiple teams.

The role covers office management, communications, HR support, IT coordination, member services, training, and event support. Candidates should have strong MS Office skills, excellent communication, and the ability to work autonomously in a small team.