Administration & Office Operations Coordinator

Lucas Plumbing & Gas Solutions (LPGS); Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive remuneration package

Professional advancement opportunities

Supportive work environment

Confidential interviews available

Job summary

Lucas Plumbing & Gas Solutions (LPGS) is seeking an Administration & Office Operations Coordinator. This role requires a proactive individual who can lead initiatives, monitor performance, and drive improvements in a dynamic office environment.

The successful candidate will manage administrative support, technician schedules, and inventory control, while also actively contributing to business development and marketing initiatives.

Qualifications

• Experience in a similar role within the same or a similar industry is highly regarded.
• Demonstrated experience working independently in administrative or office coordination roles.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Highly organised with exceptional attention to detail and strong communication skills.

Responsibilities

• Provide high-level administrative support and ensure accurate data entry.
• Manage technician schedules and resolve conflicts proactively.
• Oversee stock inventory control and reconciliation independently.
• Lead planning and delivery of business projects within budgets.
• Contribute to business development initiatives and manage social media.

Skills

Microsoft Office

Administrative skills

Project management

Customer service

Attention to detail

Education

Senior Secondary Certificate of Education

Cert IV in Business Administration

Diploma in Business Administration

Tools

ServiceM8

Job description

Administration & Office Operations Coordinator

Are you a driven, adaptable professional ready to work independently while monitoring performance, driving improvement, and leading within a dynamic office environment?

We are seeking a versatile and proactive individual who thrives in a fast-paced setting, can confidently work independently, and is motivated to take ownership, lead initiatives, and contribute to continuous business improvement.

About Us

Located in Regency Park, Lucas Plumbing & Gas Solutions (LPGS) is a proudly family-owned and operated with over 10 years in business, recognised for our commitment to excellence, innovation, and high-quality service. Our positive and inclusive workplace culture values accountability, collaboration, and professional growth. As our business continues to expand, we are excited to welcome a motivated professional to play a key role in our ongoing success.

Key Responsibilities

Provide high-level administrative support, managing tasks independently while ensuring accurate data entry, document control, and record management.

Act as the first point of contact for incoming calls and correspondence, working autonomously to deliver professional service and ensure effective use of the ServiceM8 job management platform.

Independently manage and monitor technician schedules, proactively resolving conflicts and improving operational efficiency.

Oversee stock inventory control and reconciliation with minimal supervision, identifying opportunities to improve ordering and stock management processes.

Maintain independent oversight of licensing, compliance, and documentation requirements to ensure business standards are consistently met.

Operations, Improvement & Project Leadership

Independently lead the planning, coordination, and delivery of business projects within defined budgets and timelines.

Monitor workflows, identify inefficiencies, and implement process improvements to enhance productivity and service quality.

Assist in managing employee training and development initiatives, working autonomously to track progress and compliance.

Coordinate meetings, appointments, executive calendars, and company events with a strong focus on organisation and outcomes.

Business Development & Marketing

Proactively contribute to business development initiatives, independently identifying opportunities, monitoring performance outcomes, and nurturing client relationships.

Manage social media platforms independently to strengthen brand presence, engagement, and marketing effectiveness.

Support marketing and promotional activities that drive company growth and reinforce brand reputation.

Qualifications & Skills

Senior Secondary Certificate of Education, Cert IV or equivalent; diploma or higher education in business administration or operations is highly regarded.

Experience in a similar role within the same or a similar industry is highly regarded.

Demonstrated experience working independently in administrative or office coordination roles within a fast-paced environment.

Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Proven ability to work autonomously, monitor processes, and implement improvements.

Highly organised with exceptional attention to detail and strong written and verbal communication skills.

Ability to multitask, prioritise effectively, and adapt to changing demands.

Strong interpersonal skills with a customer-focused and solution-driven mindset.

Proven capability to work independently while also collaborating effectively within a team.

• Competitive remuneration package.
• Opportunities for professional advancement and skill development.
• Supportive, inclusive, and collaborative work environment.
• Confidential after-hours interviews available.