Administration Manager Medical Centre

the original; Sydney; On-site; AUD 63,000 - 84,000; Part time

Job summary

NSW Health is seeking a highly motivated GP Medical Centre Administration Manager to join the Northern Beaches Hospital team on a part-time basis (3 days per week, 24 hours).

The role oversees all administrative aspects of running a general practice, including patient attendance, billing, rostering, and financial reporting, with a focus on delivering integrated care and efficient service delivery for the local community.

Qualifications

• Relevant qualifications or experience with demonstrated capability to manage staff and administrative processes.
• Experience leading a team delivering on service outcomes.
• Clear verbal and written communication with ability to influence and negotiate in an assertive and courteous manner.
• Evidence of exceptional customer service standards and meeting patient/consumer/manager expectations.
• Demonstrated knowledge of NSW Health Administration systems including eMR, PBRC, MS Office applications, StaffLink, TRIM.
• Demonstrated knowledge of maintaining patient data integrity, records management, revenue processes and ensuring privacy and confidentiality of data.

Responsibilities

• Operational management of the medical centre including day-to-day management and longer-term projects.
• Create and manage rosters for administration, nursing & medical practitioners.
• Grow the GP practice and support hospital demand management.
• Provide accurate and timely financial reporting across the medical centre.
• Collaborate with GP staff, Emergency Department and local primary healthcare services to deliver integrated care.

Skills

Staff management

Administration

Communication

Customer service

Data privacy

NSW Health systems knowledge

Tools

eMR

PBRC

MS Office

StaffLink

TRIM

Job description

We have an exciting opportunity for highly motivated and skilled GP Medical Centre Administration Manager on a part time basis (3 days per week).

Employment Type: PermanentPart Time, Position Classification: Health Manager Level 1, Remuneration: $46.06 - $61.28 per hour, Hours Per Week: 24, Requisition ID: REQ692333

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There's a real sense of belonging here because we value and respect our patients, employees, and teams' voices. You'll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities' lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working Northern Beaches Hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, a state-of-the-art theatre complex, world-class education centre, and excellent staff facilities including café and secure on site car parking. The Medical Centre is on the ground floor adjacent to the Emergency Department doors.

What you'll be doing The Administration Manager supports the clinical lead in providing operational direction and business development within the GP Medical Centre. The role is responsible for overseeing all administrative aspects of running a general practice, including patient attendance and billing for relevant patients of the Northern Beaches Hospital Medical Centre.

Your main responsibilities will include:

• Operational management of the medical centre including day-to-day management of the GP centre as well as longer term projects, for example, re-accreditation
• Create and manage rosters for administration, nursing & medical practitioners
• Grow the GP practice, and seek opportunities to help with hospital demand management
• Providing accurate and timely financial reporting across the medical centre practice
• The manager must work closely with the GP clinical staff, Emergency Department and local primary healthcare services to provide integrated care and service to the Northern Beaches local community.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

• Relevant qualifications or relevant experience with demonstrated capability to manage staff and administrative processes.
• Demonstrated experience managing a team of staff that deliver on service outcomes.
• Demonstrates clear verbal and written communication with an ability to influence and negotiate in an assertive and courteous manner with stakeholders.
• Evidence of exceptional customer service standards, demonstrated through a record of meeting or exceeding patient/consumer/manager expectations.
• Demonstrated ability to be highly organized, take initiative, and work independently to achieve outcomes
• Knowledge of NSW Health Administration systems including eMR, PBRC, MS Office applications, StaffLink, TRIM.
• Demonstrated knowledge of maintaining patient data integrity, records management, revenue processes and ensuring privacy and confidentiality of data captured.

Need more information? For role related queries or questions contact Yi Mien Koh on [e-mail] This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy(Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with anyother vaccination evidence that you may have.

The team enriching healthin millions of ways every day.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.