Administration & Logistics Coordinator

Alliance Safety Equipment; Townsville City; On-site; AUD 65,000 - 75,000; Full time

Job summary

Alliance Safety Equipment in Townsville, QLD, is seeking a full-time Administration & Logistics Coordinator who is self-driven, customer-focused and ready to contribute to a dynamic team.

You will handle reception, orders, stock movements, and warehouse coordination, while providing relief for respiratory fit testing when required.

Qualifications

• Experience in administration, customer service or logistics.
• Driver's licence is essential.
• Right to work in Australia to apply.

Responsibilities

• Deliver high-quality customer service across reception, telephone, email and showroom enquiries
• Ensure timely processing of customer orders, supplier purchases and freight movements
• Support sales and service activities through accurate administration and customer support
• Coordinate inventory, freight and warehouse activities to ensure efficient stock management and order fulfilment
• Maintain accurate inventory records and contribute to stock integrity across the branch
• Maintain effective administration systems and business records
• Develop and maintain positive relationships with customers, suppliers and manufacturers
• Contribute to operational efficiency and continuous improvement initiatives
• Contribute to a positive, productive and customer-focused team culture
• Ensure compliance with company policies, procedures and safety requirements

Skills

Administration

Customer service

Logistics

Job description

Alliance Safety Equipment – Townsville QLD

Alliance Safety Equipment (ASE) is seeking a full-time, engaged, self-driven, and customer-focused person to join our dynamic team in Townsville, as our Administration & Logistics Coordinator.

The Administration & Logistics Coordinator is responsible for delivering efficient administration, customer service, inventory management and logistics support functions for Alliance Safety Equipment.

This role coordinates day-to-day administrative, warehouse and customer service activities to ensure the efficient processing of sales, purchases, stock movements and deliveries. The position acts as a key point of contact for customers, suppliers and internal stakeholders, ensuring positive customer outcomes and the smooth operation of branch activities. This role also provides relief support for respiratory fit testing services as required to support operation requirements and customer service delivery.

Working closely with the Business Development Manager and wider team, the Administration & Logistics Coordinator contributes to operational efficiency, inventory accuracy, customer satisfaction and the ongoing success of Alliance Safety Equipment.

The key accountabilities for this role are:

• Deliver high-quality customer service across reception, telephone, email and showroom enquiries
• Ensure timely processing of customer orders, supplier purchases and freight movements
• Support sales and service activities through accurate administration and customer support
• Coordinate inventory, freight and warehouse activities to ensure efficient stock management and order fulfilment
• Maintain accurate inventory records and contribute to stock integrity across the branch
• Maintain effective administration systems and business records
• Develop and maintain positive relationships with customers, suppliers and manufacturers
• Contribute to operational efficiency and continuous improvement initiatives
• Contribute to a positive, productive and customer-focused team culture
• Ensure compliance with company policies, procedures and safety requirements

The successful candidate will be a self-motivated and energetic person who can demonstrate previous experience in administration, customer service or logistics.

A driver's licence is essential for this role and you must have a Right to Work in Australia to apply for this position.

Salary package of $65K to $75K + super + bonus to be negotiated based on relevant skills and experience.

Applications will remain open until a suitable candidate is appointed; however, interviews will be conducted on a progressive basis - so do not delay.

Alliance Safety Equipment does not wish to be contacted by recruitment agencies.