Administration & Customer Service Officer

Just Careers Training; Newcastle-Maitland; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Full-time

Rotating Saturdays

Job summary

Licences 4 Work is seeking Experienced Administration and Customer Service Officers to join our Cardiff Training Site. Roles report to the Branch Manager and are full-time with rotating Saturdays.

Duties include customer service, payments, bookings by phone and in person to meet student needs. We value bubbly, independent team players with excellent interpersonal skills who can work in a multicultural setting.

Qualifications

• Excellent interpersonal skills with ability to develop relationships with all clients & stakeholders.
• Ability to work independently and as a team player.
• Bubbly and bright personality that can working in a multi-skilled and multicultural team.
• If you have previous RTO experience, then this will be extremely advantageous for you.
• Just Careers Training t/as Licences 4 Work is a culturally aware business. As such,we encourage applications from Aboriginal and/or Torres Strait Islander people.

Responsibilities

• Customer Service - at Licences 4 Work it is all about great customer service
• Serving customers, processing payments, taking new bookings over the phone and in person, meeting student needs

Skills

Customer service

Interpersonal skills

Independent worker

Team player

Job description

Administration & Customer Service Officer

Licences 4 Work are looking for Experienced Administration and Customer Service Officers to join our expanding Cardiff Training Site. The roles will report directly to the Branch Manager.

We are currently seeking a motivated and reliable individual to join our team in on a Full-Time basis, which includes rotating Saturdays.

Your duties will include:

Customer Service - at Licences 4 Work it is all about great customer service

Serving customers, processing payments, taking new bookings over the phone and in person, meeting student needs

What are we looking for?
To be successful in this role, you will have:

Excellent interpersonal skills with ability to develop relationships with all clients & stakeholders.

Ability to work independently and as a team player.

Bubbly and bright personality that can working in a multi-skilled and multicultural team

If you have previous RTO experience, then this will be extremely advantageous for you.

Just Careers Training t/as Licences 4 Work is a culturally aware business. As such,weencourage applicationsfromAboriginaland/or Torres Strait Islander people.