Administration & Customer Service Officer

Just Careers Training; City of Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

Licences 4 Work in Sunshine West is seeking an experienced Administration and Customer Service Officer to join our expanding training site. This role reports to the Branch Manager and is offered on a part-time basis.

Key duties include handling customer service, processing payments, taking new bookings over the phone and in person, and supporting students' needs. Availability on Monday, Friday, Saturday and Sunday is required, with flexibility for extra days.

Qualifications

• Previous administration and customer service experience.
• Ability to work both independently and as part of a team.
• Excellent interpersonal skills and reliability.

Responsibilities

• Deliver frontline customer service and handle bookings over the phone and in person.
• Process payments accurately and maintain documentation.
• Support students' needs and assist at the training site.

Job description

Administration & Customer Service Officer

Licences 4 Work are looking for Experienced Administration and Customer Service Officers to join our expanding Sunshine West Training Site. The roles will report directly to the Branch Manager.

We are currently seeking a motivated and reliable individual to join our team on a Part-Time basis. Availability is required on Monday, Friday, Saturday and Sunday with flexibility to work additional days when needed.

Your duties will include:

Customer Service - at Licences 4 Work it is all about great customer service

Serving customers, processing payments, taking new bookings over the phone and in person, meeting student needs

What are we looking for?
To be successful in this role, you will have:

Excellent interpersonal skills with ability to develop relationships with all clients & stakeholders.

Ability to work independently and as a team player.

Bubbly and bright personality that can working in a multi-skilled and multicultural team

If you have previous RTO experience, then this will be extremely advantageous for you.

Just Careers Training t/as Licences 4 Work is a culturally aware business. As such,weencourage applicationsfromAboriginaland/or Torres Strait Islander people.