Administration Clerk

Sadleirs Group; City of Brisbane; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Full-time role

Attractive pay

Paid training

Career progression

Employee benefits

Novated leasing

Discounted health insurance

Assistance programs

Recognition programs

Job summary

Sadleirs is seeking an Admin Clerk in Wacol to support freight movements with accuracy and efficiency. You’ll process consignment notes, reconcile load sheets, scan documents and file them promptly, while delivering friendly customer service by phone and email.

The role involves handling invoicing, generating quotes, managing pallet data, and coordinating with team members to ensure on-time deliveries. A focus on organisation and reliability will help you thrive in a busy logistics office.

Qualifications

• Demonstrated and extensive experience in a similar role within the transport or logistics industry.
• Advantageous to have a thorough understanding of Brisbane’s transport network.
• Secondary level education
• Certificate II in Business (Preferred)

Responsibilities

• Process consignment notes, reconcile load sheets, scan documents and file them.
• Answer phone calls and provide customer service, tracking missing, late or damaged freight.
• Handle invoicing and create quotes for customers.
• Manage pallet control by entering docket information and verifying details.
• Commence, complete and finalise waybills and report anomalies.
• Prepare and distribute timeslot information for timely deliveries and inform customers of changes

Skills

Computer literacy

Data entry

Attention to detail

Organisational skills

Customer service

Communication skills

Education

Secondary level education

Certificate II in Business

Job description

Join our Wacol logistics team in a varied administration role where accuracy, organisation and friendly customer service help keep freight moving.

About Sadleirs

Backed by over a century of experience, Sadleirs delivers reliable logistics and packaging solutions across Australia and beyond—by rail, road, air, and sea.

As an Australian family-owned business, our four specialist divisions cover domestic transport through rail and road, global freight forwarding and customs brokerage, specialist road linehaul servicing Australia’s resources and energy sector, and commercial packaging solutions.

Whether on the road, in the warehouse, or behind the scenes, our people are at the heart of everything we do.

About the Sadleirs Logistics Team

Sadleirs Logistics is our domestic road and rail transport business, moving freight across Australia safely and efficiently. As part of this team, looking out for each other isn’t just talk—it’s how we work.

We invest in our people with paid training, career pathways, and quality equipment to make your job easier and safer.

Whether you're just starting out or looking to step into specialist roles, if you’ve got the right attitude, we’ll back you.

The Role: Admin Clerk

Process consignment notes, reconcile load sheets, scan documents, and file them efficiently

Answer phone calls, provide exceptional customer service, including tracking missing, late, or damaged freight

Handle invoicing and create one-off quotes for customers

Manage pallet control by entering docket information, verifying details, and collaborating with others

Commence, complete, and finalise waybills, identifying and reporting anomalies like overweight loads or discrepancies

Prepare and distribute timeslot information to ensure timely deliveries, and communicate with customers regarding any adjustments

What You’ll Need

Strong computer literacy and data entry skills

Excellent attention to detail and a commitment to accuracy

Exceptional organisational skills with the ability to manage multiple tasks simultaneously

Effective communication and interpersonal skills to build rapport with customers and colleagues

The ability to work independently, prioritise effectively, and thrive in a fast-paced environment

Skills, licences & experience required for the position:

Demonstrated and extensive experience in a similar role within the transport or logistics industry

Advantageous to have a thorough understanding of Brisbane’s transport network

Secondary level education

Certificate II in Business (Preferred)

What Sadleirs can offer you:

Join a company where you’re not just another number – you’ll be respected, feel valued and be supported by a team that looks out for each other. We offer:

Full-time, permanent roles with stability and security

An attractive remuneration package is on offer for the right candidate

Comprehensive in-house and external paid training and upskilling opportunities

Career progression pathways into specialist or leadership roles

Access to employee benefits, including discounts to a wide range of retail outlets, novated leasing, discounted health insurance, employee assistance and recognition programs

A supportive team environment where safety is a given

Important:

All shortlisted candidates will be required to complete pre-employment checks, including background and medical assessments.