Administration Assistant – Part-Time (2 Days/Week)

Steamtech Engineering Pty Ltd; Melbourne; On-site; AUD 41,000 - 58,000; Part time

Job summary

Steamtech Engineering Pty Ltd in Hallam, VIC is seeking a friendly and highly organized Administration Assistant for a hands-on, part-time role. The position supports owners and the busy office, handling emails, calls, orders and data entry with a strong emphasis on accuracy and initiative.

Ideal candidates will have excellent computer skills, robust organisational abilities and a professional telephone manner.

Qualifications

• Experience using Microsoft 365, Outlook and Excel.
• Strong communication and interpersonal skills.
• Proven administration or office support experience.
• Excellent organisation and multitasking abilities.
• Professional telephone manner with attention to detail.
• Willingness to learn new systems and take ownership.
• Reliable, punctual and able to work independently.

Responsibilities

• Manage multiple email inboxes, chats and incoming requests.
• Answer phone calls and communicate professionally with customers and suppliers.
• Respond to enquiries and keep people informed.
• Assist field technicians with parts enquiries and admin support.
• Process purchase orders and supplier follow-ups.
• Enter and maintain data across systems and documents.
• Receive deliveries and support day-to-day office coordination.
• Prioritise tasks and ensure completion.
• Provide general admin support to business owners.

Job description

Steamtech Engineering | Hallam, VIC

$36 per hour + superannuation | Tuesday & Thursday | 8:30 am-4:30 pm

Immediate start for the right person

Administration Assistant - Part-Time (2 Days/Week)

About the role

Steamtech Engineering is an established industrial engineering and boiler service business based in Hallam.

We're looking for a friendly, confident and highly organised Administration Assistant to join our busy office team and work closely with the business owners.

This is a hands-on, varied role in a fast-paced small business. You'll be an important point of contact between our customers, suppliers, management and field service technicians, helping keep daily operations running smoothly.

We're looking for someone who is excellent with computers, communicates confidently, enjoys being busy and can juggle multiple priorities without becoming overwhelmed.

No two days will be exactly the same, so you'll need to be adaptable, resourceful and comfortable taking initiative.

What you'll be doing

• Managing multiple email inboxes, Google Chats and incoming requests
• Answering phone calls and communicating professionally with customers, suppliers and technicians
• Responding to enquiries, following up outstanding matters and keeping people informed
• Assisting field technicians with parts enquiries, supplier information, deliveries and general administrative support
• Processing purchase orders, supplier follow-ups and goods receipting
• Entering and maintaining accurate information across business systems, spreadsheets and documents
• Receiving deliveries and assisting with day-to-day office coordination
• Managing competing priorities and ensuring tasks are followed through to completion
• Providing general administrative assistance to the business owners

About you

We're looking for someone who is capable, personable, reliable and enjoys getting things done.

You'll ideally bring:

• Excellent computer skills - confident navigating multiple programs, email inboxes, browser windows and online systems
• Strong communication and interpersonal skills - comfortable dealing with customers, suppliers, tradespeople and management
• Previous experience in administration, office support or a similar role
• Excellent organisation, time management and multitasking abilities
• A friendly, professional and confident telephone manner
• Strong written communication and attention to detail
• The ability to prioritise tasks, handle interruptions and remain calm under pressure
• Initiative, common sense and a practical, solutions-focused attitude
• Reliability, punctuality and the ability to work independently
• A willingness to learn new systems and take ownership of responsibilities

Experience with Microsoft 365, Outlook, Excel, Xero or Simpro would be highly regarded.

Experience in a trade services, engineering, construction or maintenance business would be advantageous, but is not essential.

We're more interested in finding the right person with strong computer skills, a positive attitude and the ability to keep up with a busy office.

Hours and remuneration

• Permanent part-time position
• Fixed working days: Tuesday and Thursday
• 8:30 am to 4:30 pm, including a 30-minute unpaid lunch break
• 15 paid hours per week
• $36 per hour plus superannuation
• Additional hours may be available during busy periods, staff leave and school holidays, by mutual agreement
• On-site position at our Hallam office
• Immediate start available

Why join Steamtech?

• Work directly with the owners of an established engineering business
• Friendly, supportive and down-to-earth team environment
• Consistent part-time hours with fixed working days
• Varied responsibilities and the opportunity to make a genuine contribution
• Opportunity to develop your skills and take on additional responsibilities over time