Administration Assistant | Health Program

Talent Connect Australia; Sydney; Hybrid; AUD 47,000 - 63,000; Part time

Job summary

Talent Connect Australia invites applications for an Administration Assistant supporting a Health Program on a 5-month temporary contract. The role is based in Sydney with hybrid working arrangements and involves processing applications, guiding them through stages, and maintaining program records.

You will handle data accurately, coordinate with families, healthcare professionals and clinics, and respond to enquiries with empathy.

Qualifications

• Strong administration and coordination experience in a NFP or health environment.
• Excellent attention to detail and data accuracy.
• Confident with databases, records and documentation.
• Strong written and verbal communication skills.
• Professional and empathetic stakeholder enquiries handling.

Responsibilities

• Processing and coordinating applications through various stages.
• Checking applications and documentation for completeness.
• Following up missing information with applicants and stakeholders.
• Maintaining accurate records, databases and tracking systems.
• Responding to phone and email enquiries.
• Liaising with families, healthcare professionals, clinics and external providers.
• Monitoring outstanding actions and ensuring applications progress.
• Preparing and maintaining reports and program trackers.
• Handling sensitive and confidential information.
• Escalating complex or clinical matters as needed.

Skills

Administration

Coordination

Data accuracy

Stakeholder communication

Documentation management

Job description

Administration Assistant | Health Program

5 month temporary contract
$40 per hour + super
Sydney with hybrid working

An exciting opportunity has become available to join a leading national health organisation, supporting the delivery of an important government funded health program.

The role:

• Processing and coordinating applications through various stages
• Checking applications and documentation for completeness
• Following up missing information with applicants and stakeholders
• Maintaining accurate records, databases and tracking systems
• Responding to phone and email enquiries
• Liaising with families, healthcare professionals, clinics and external providers
• Monitoring outstanding actions and ensuring applications continue progressing
• Preparing and maintaining reports and program trackers
• Handling sensitive and confidential information
• Escalating complex or clinical matters to the appropriate team member

The role requires someone who can confidently manage detailed administrative processes while providing a professional and empathetic experience to the people accessing the program.

About you:

• Strong administration and coordination experience in a NFP or health environment
• Excellent attention to detail and data accuracy
• Confidence managing databases, records and documentation
• Strong written and verbal communication skills
• A professional and empathetic approach to stakeholder enquiries
• The ability to manage multiple priorities and follow structured processes
• Discretion when handling confidential or sensitive information