Senior Administration Coordinator

Southern NSW Local Health District; Penrith City Council; On-site; AUD 51,000 - 52,000; Full time

Benefits offered by this job

Salary packaging benefits

Novated leasing

Education Training Service with 110+ C

Job summary

Nepean Blue Mountains Local Health District is seeking a Senior Administration Coordinator at Penrith Community Health Centre. The role leads a small admin team, ensuring efficient services for patients, visitors and clinicians in a busy community health setting.

You will mentor staff, coordinate workloads and drive continuous improvement while maintaining high standards of customer service in line with CORE values.

Qualifications

• Experience leading a small team.
• Reception, switchboard and administration support experience.
• Knowledge of corporate/healthcare records systems such as Content Manager, iPM, Cerner.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and procurement/staff rostering systems (Oracle iProcurement, CosNet, HealthRoster).
• Strong organisational, prioritisation and time management skills.
• Demonstrated minute taking.
• Current driver’s licence and willingness to use for work purposes.

Responsibilities

• Provide leadership and guidance to the administration team.
• Oversee reception, switchboard and front-desk services.
• Support clinicians and managers with administration tasks and records management.
• Maintain and apply knowledge of healthcare records systems.
• Ensure efficient administration workflows and service standards.

Skills

Team leadership

Reception & admin support

Verbal & written communication

Organisational & time management

Problem solving

Tools

Content Manager

iPM

Cerner

Oracle iProcurement

CosNet

HealthRoster

Job description

Nepean Blue Mountains Local Health District

REQ690035 Requisition #

Employment Type:TemporaryFull Time (up to 20/07/2027)
Position Classification:Administration Officer Level 3
Location: Penrith Community Health Centre
Remuneration:$37.27 - $38.44 per hour
Hours Per Week:38
Requisition ID:REQ690035
Applications Close: 23/09/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

The Primary Care and Community Health Unit consists of 9 centres that provide a range of services for children, young people and their families, adults, older people and their carers. Our services range from health promotion, prevention and early detection through to assessment, treatment and continuing care. Our staff work in partnership with schools, GPs, hospitals, non-government agencies and other organisations to provide care across our centres, in people’s homes, other community venues as well as virtual care (telehealth) .

Are you an experienced administrative professional with strong leadership skills and a passion for delivering exceptional customer service? We are seeking a motivated and proactive Senior Administration Coordinator to lead a dedicated administration team within a busy Community Health Centre environment.

In this pivotal role, you will provide leadership, guidance and day-to-day support to a small administration team, ensuring the delivery of efficient, high-quality administrative services to clients, visitors, clinicians and managers. You will play a key role in creating a welcoming and professional experience for patients and stakeholders while supporting the smooth operation of centre activities.

Working closely with the Administration Support Manager, you will assist with the supervision and coordination of administration staff and functions, ensuring workloads are managed effectively and service standards are consistently achieved. You will foster a positive team culture, provide mentoring and support to staff, and contribute to continuous improvement initiatives that enhance operational efficiency and customer service outcomes.

The successful candidate will bring demonstrated experience in administration within a complex service environment, along with excellent organisational, communication and problem-solving skills. You will be confident in leading and supporting staff, managing competing priorities, and building strong working relationships with a diverse range of stakeholders.

This is an exciting opportunity to make a meaningful contribution to community healthcare services while developing your leadership career within a supportive and collaborative team environment.

Benefits available to eligible NBMLHD employees

Opportunity for extra tax savings through Salary Packaging

Novated Leasing

Great education opportunities through Education Training Service which offers over 110 courses each year

Access to our Employee Assistance Program (EAP) for staff and family members

Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards

What you will bring to the role

• Demonstrated skills and experience in managing a small team.
• Demonstrated experience in providing reception, switchboard, customer service and administration support functions.
• Demonstrated understanding of corporate or healthcare records systems such as Content Manager, iPM, Cerner and knowledge of record keeping practices.
• Demonstrated well developed verbal and written communication skills.
• Strong computer skills, with demonstrated experience in using the suite of Microsoft Office products and experience in the use of online procurement and staff rostering systems, such as Oracle iProcurement, CosNet, HealthRoster or other proprietary software.
• Well-developed organisational, prioritisation and time management skills with demonstrated ability to use initiative and judgement in managing day-to-day operational activities.
• Demonstrated experience in minute taking.
• Current driver’s licence and willingness to use for work purposes.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Naomi Ruttle on [e-mail]

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.