Administration Assistant

Partnered Health; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Novated Leasing

Employee Assistance Program

Candidate Referral Program

Pre-employment medical (company funded

Job summary

Jobfit Health Group in Melbourne CBD is seeking a Fixed-Term Administration Assistant to cover a maternity leave. You will manage telephone inquiries, welcome candidates, assist with medical paperwork and photo ID sighting, and help with daily clinic setup and medical records.

A tailored training program is provided to ensure you deliver high-quality customer service from day one. This role requires strong customer service experience, excellent communication, and comfort navigating multiple

Qualifications

• Experience in customer service or medical administration
• Excellent verbal and written communication skills
• Ability to navigate multiple systems to input and retrieve information
• Commitment to ethical behaviour and conduct

Responsibilities

• Monitor the telephone and greet candidates
• Assist candidates with medical paperwork and sighting photo ID
• Support the clinical team with daily clinic setup and paperwork
• Participate in a tailored training program to ensure quality service

Skills

Customer service

Medical administration

Communication

Systems navigation

Teamwork

Ethical conduct

Job description

Founded in 1996, Jobfit Health Group is a leading occupational healthcare provider with wholly owned and operated centres across Australia and New Zealand.

Jobfit Health Group - Part of Partnered Health

Fixed-Term Opportunity Available

Location - Melbourne CBD

We are seeking a Fixed-Term Administration Assistant to cover a maternity leave position, aligned with our values and focused on providing a high-quality experience, from the time of arrival until the time of departure, creating a lasting positive and professional impression. You will be responsible for monitoring the telephone, welcoming and assisting candidates with their medical paperwork and sighting photo ID, supporting the clinical team with the daily set up of the clinic and medical paperwork.

This position includes a tailored training program delivered upon commencement. We ensure that you have the necessary skills and training to provide consistent and quality customer service, to ensure your success in the role.

What we need from you:

• Previous experience in a customer service role or medical administration
• Exceptional customer service skills and cultural sensitivity
• Ability to navigate through multiple systems to input and retrieve information
• Excellent verbal and written communication skills
• Commitment to ethical behaviour and conduct
• Ability to work as part of a multi-disciplinary team
• Company funded pre-employment medical
• A competitive pay rate - paid above Award
• Novated Leasing
• Employee Assistance Program
• Candidate Referral Program - incentivized through recognition and reward for staff who refer high calibre candidates
• Personal development – expand your knowledge with our in-house online learning and development centre
• Engagement surveys – we listen to you, as a team member, and take action on the issues that matter to you
• Diverse and inclusive workforce that reflects the diverse community in which we operate in

About Us:

Our business heritage and culture of innovation sets us apart, fostering a commitment to our clients’ interests that is second to none. We are the industry leader in the delivery of pre-employment medical assessments and pre-employment work fitness assessments, which is supported by our Receptionist as the first point of contact for those accessing our services.

Aboriginal and Torres Strait Islander people are encouraged to apply.

Please note that only suitable candidates will be contacted.