Senior Administration Coordinator

NSW Health; Penrith City Council; On-site; AUD 51,000 - 53,000; Full time

Benefits offered by this job

Salary Packaging

Novated Leasing

Education Training Service courses

Job summary

NBMLHD (Nepean Blue Mountains Local Health District) is seeking a Senior Administration Coordinator to lead a small admin team at the Penrith Community Health Centre. The role focuses on delivering high-quality reception, administration and customer service within a busy health setting.

You will supervise staff, manage competing priorities and work closely with the Administration Support Manager to ensure efficient centre operations and patient experiences.

Qualifications

• Demonstrated experience managing a small team.
• Reception, switchboard and administration support experience.
• Familiarity with corporate/healthcare records systems Content Manager, iPM and Cerner.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and online procurement/staff rostering systems.
• Excellent organisational, prioritisation and time management abilities.
• Experience taking minutes of meetings.
• Current driver’s licence and willingness to use for work.

Responsibilities

• Lead and mentor a small administration team within a busy Community Health Centre.
• Provide reception, switchboard and administration support to clinicians and managers.
• Oversee workloads to ensure service standards and efficient operations.
• Support continuous improvement initiatives and staff development.

Skills

Team leadership

Reception & admin support

Record systems

Communication skills

MS Office

Procurement systems

Organization & time management

Minute taking

Driver's licence

Tools

Content Manager

iPM

Cerner

Job description

Employment Type:TemporaryFull Time (up to 20/07/2027)
Position Classification:Administration Officer Level 3
Location: Penrith Community Health Centre
Remuneration:$37.27 - $38.44 per hour
Hours Per Week:38
Applications Close: 23/09/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

The Primary Care and Community Health Unit consists of 9 centres that provide a range of services for children, young people and their families, adults, older people and their carers. Our services range from health promotion, prevention and early detection through to assessment, treatment and continuing care. Our staff work in partnership with schools, GPs, hospitals, non-government agencies and other organisations to provide care across our centres, in people’s homes, other community venues as well as virtual care (telehealth).

Are you an experienced administrative professional with strong leadership skills and a passion for delivering exceptional customer service? We are seeking a motivated and proactive Senior Administration Coordinator to lead a dedicated administration team within a busy Community Health Centre environment.

In this pivotal role, you will provide leadership, guidance and day-to-day support to a small administration team, ensuring the delivery of efficient, high-quality administrative services to clients, visitors, clinicians and managers. You will play a key role in creating a welcoming and professional experience for patients and stakeholders while supporting the smooth operation of centre activities.

Working closely with the Administration Support Manager, you will assist with the supervision and coordination of administration staff and functions, ensuring workloads are managed effectively and service standards are consistently achieved. You will foster a positive team culture, provide mentoring and support to staff, and contribute to continuous improvement initiatives that enhance operational efficiency and customer service outcomes.

The successful candidate will bring demonstrated experience in administration within a complex service environment, along with excellent organisational, communication and problem-solving skills. You will be confident in leading and supporting staff, managing competing priorities, and building strong working relationships with a diverse range of stakeholders.

This is an exciting opportunity to make a meaningful contribution to community healthcare services while developing your leadership career within a supportive and collaborative team environment.

Ready to take the next step in your career? We encourage enthusiastic and capable administration professionals to apply today and join us in delivering outstanding support services to our community.

Benefits available to eligible NBMLHD employees

Opportunity for extra tax savings through Salary Packaging

Novated Leasing

Great education opportunities through Education Training Service which offers over 110 courses each year

Access to our Employee Assistance Program (EAP) for staff and family members

Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

What you will bring to the role

• Demonstrated skills and experience in managing a small team.
• Demonstrated experience in providing reception, switchboard, customer service and administration support functions.
• Demonstrated understanding of corporate or healthcare records systems such as Content Manager, iPM, Cerner and knowledge of record keeping practices.
• Demonstrated well developed verbal and written communication skills.
• Strong computer skills, with demonstrated experience in using the suite of Microsoft Office products and experience in the use of online procurement and staff rostering systems, such as Oracle iProcurement, CosNet, HealthRoster or other proprietary software.
• Well-developed organisational, prioritisation and time management skills with demonstrated ability to use initiative and judgement in managing day-to-day operational activities.
• Demonstrated experience in minute taking.
• Current driver’s licence and willingness to use for work purposes.