Administration Assistant

Redpath Partners; Sydney; On-site; AUD 52,000 - 68,000; Full time

Job summary

Redpath Partners is seeking an experienced Receptionist/Administration Assistant to join a busy shopping centre management office in Sydney. You will be the first point of contact for customers, retailers, contractors and suppliers, providing friendly front-of-house service and essential admin support.

This role offers exposure to operations, finance and reporting functions within the retail property sector and is well suited to someone who enjoys a varied, fast-paced environment and

Qualifications

• Strong reception or admin experience in property, retail, or customer service.
• Excellent phone manner and clear communication.
• Experience with invoicing, purchase orders or accounts payable.
• High attention to detail with accurate data entry and reporting.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Organised, proactive and able to work in a fast-paced environment.
• Retail or property management experience, or Property Management System familiarity.

Responsibilities

• Greeting visitors and managing front desk enquiries.
• Handling general queries and customer feedback.
• Coordinate cleaning and security teams.
• Sign in/out contractors and check inductions.
• Manage mail, stationery and kitchen supplies within budget.
• Maintain contact lists, mailing databases and the staff leave calendar.
• Assist with incident reporting, mobility unit hire and storage licences.
• Raise purchase orders, check invoices and produce tenant invoices.
• Draft arrears letters and support debt collection.
• Collect and enter monthly and annual sales figures and prepare reports.

Skills

Reception experience

Phone etiquette

Invoicing

Data entry

MS Office

Organization

Property/retail experience

Tools

Property Management System

Job description

Our Client:

Our client is a leading national property group with a strong portfolio of retail assets. They are well regarded for their supportive culture, professional environment, and genuine focus on long-term career development.

The Opportunity:

This is an excellent opportunity for an experienced Receptionist / Administration Assistant to join a busy shopping centre management office in a varied and fast-paced role.

You will be the first point of contact for customers, retailers, contractors, and suppliers, while providing administrative and finance support to the Centre Management team. The role is well suited to someone who enjoys a mix of front-of-house interaction, structured administration, and financial processing.

It’s also a great entry point into the retail property sector, with exposure across operations, finance, and reporting functions.

What You’ll Be Doing:

• Greeting visitors and managing incoming calls and front desk enquiries with a positive, helpful manner
• Handling general queries and customer feedback, escalating where required
• Keeping cleaning and security teams informed of issues in the centre or office
• Signing contractors in and out and checking centre induction cards
• Managing mail, office stationery, and kitchen supplies within budget
• Maintaining contact lists, mailing databases, the Lost & Found register, and the staff leave calendar
• Assisting with incident reporting, mobility unit hire, and storage licence agreements
• Raising purchase orders, checking invoices, and producing tenant invoices
• Drafting arrears letters and supporting debt collection processes
• Collecting and entering monthly and annual sales figures and preparing reports

About You:

• Strong reception or administration experience, ideally within property, retail, or customer service
• Excellent phone manner and confident communication skills
• Experience with invoicing, purchase orders, or accounts payable
• High attention to detail with accurate data entry and reporting
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Organised, proactive, and comfortable working in a fast-paced environment
• Retail or property management experience, or Property Management System experience, highly regarded