Administration Assistant

Goodstart Early Learning; North Lakes; On-site; AUD 45,000 - 62,000; Part time

Benefits offered by this job

15% childcare discount

Above award pay

Job summary

Goodstart Early Learning North Lakes is seeking an Administration Assistant to support our Centre Director and the front office. This part-time role focuses on delivering a warm welcome to families, handling enquiries, and performing key business administration tasks.

You will build strong relationships with families, help maintain attendance pipelines, and contribute to a high standard of customer service in a friendly, professional environment.

Qualifications

• Support the Centre Director to prioritise and build the centre’s attendance pipeline.
• Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner.
• Perform key business administration tasks.
• Build and maintain strong relationships with families.

Responsibilities

• Support the Centre Director to prioritise and build the centre’s attendance pipeline.
• Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner.
• Perform key business administration tasks.
• Build and maintain strong relationships with families.

Skills

Customer service

Administration

Communication

Job description

Goodstart Early Learning – North Lakes QLD

Location: North Lakes QLD (located on the traditional lands of the Turrbal, Yugarabul & Kabi Kabi people)

Employment Type: Part Time 16hrs a week

Provide a warm welcome to children and families while supporting your centre team

Competitive pay above the national award rates

Get 15% discount off your childcare gap fees

Are you looking for a chance to use your customer service skills to make a difference? Whether you’re an experienced administrator or you think you’ve got the skills to excel in this role, we’d love to talk to you about which of our amazing opportunities would be the best fit for you.

In this role, you will:

Support the Centre Director to prioritise and build the centre’s attendance pipeline

Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner

Perform key business administration tasks

Build and maintain strong relationships with families

Role: Administration Assistant

Location: North Lakes QLD (located on the traditional lands of the Turrbal, Yugarabul & Kabi Kabi people)

Centre: Goodstart North Lakes Winn Street

Employment Type: Part Time 16hrs a week

(fixed term till 16/07/2027)

Pay: $39.34ph + super + benefits

• Provide a warm welcome to children and families while supporting your centre team

• Competitive pay above the national award rates

• Get 15% discount off your childcare gap fees

• Support the Centre Director to prioritise and build the centre’s attendance pipeline

• Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner

• Perform key business administration tasks

• Build and maintain strong relationships with families

About Goodstart

• We are a 75 place centre open from 6.30am until 6.30pm and are rated EXCEEDING NQS
• Community is very important to us and through visits to the centre and participation in events and activities throughout the year we can enrich the learning experience
• You can expect a very warm welcome into our team and feel supported, we all look out for each other
• Onsite parking
• Walking distance to the North Lakes Bus Station
• 6 min drive to the Westfield North Lakes Shopping Centre

WhatGoodstart can offer you

• Competitive pay above the national award rates

• 15% discount off your childcare fees and up to 6 weeks paid parental leave

• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price

• Paid professional development

• Two wellbeing days included in your personal leave per year

• Free annual flu shot (optional)

• Option to purchase extra leave for even greater work life balance

• First Nations Support and Cultural Leave

• Retail discounts on insurance, travel and technology

• Uniform allowance and employee referral program

You’ll need

• Current QLD Working with Children Check

• Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform.

YouTube video link: https://youtu.be/CPhcVIrW-Ak

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