Administration Assistant

The Salvation Army; Darwin; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Employee Assistance Program

Discounts

Purchased leave

Parental leave

Leave to TSA programs

Inclusive culture

Job summary

House 49, run by The Salvation Army, seeks an Administration Assistant in Darwin to provide comprehensive administrative support across finance, maintenance, reception and daily operations. The role works across multiple programs, helping services run smoothly and delivering quality support to participants.

You will join a dedicated team and report to the House 49 Manager. The position is full-time, maximum term to 31 December 2027, with a SCHADS Level 3 classification and potential extension

Qualifications

• Experience in an administrative environment, ideally in community or welfare sectors.
• Strong organisational and time management skills with ability to handle multiple priorities.
• Excellent attention to detail and accuracy in admin and finances.
• Effective communication and interpersonal abilities.

Responsibilities

• Provide high-quality administrative support across a busy service environment.
• Coordinate and organise day-to-day operations to support House 49.
• Maintain accurate records and administrative systems.
• Assist with financial administration, invoicing, reconciliations and reporting.
• Liaise with suppliers, contractors and service providers.
• Support reception functions and create a welcoming experience for visitors and participants.
• Help maintain facilities, assets and operational resources.
• Contribute to a positive team culture focused on service delivery.
• Respond effectively to changing priorities while maintaining professionalism and accuracy.

Skills

Administrative experience

Organisational skills

Attention to detail

Communication skills

Proactive problem solving

Teamwork

Education

Certificate III in Business

Tools

Microsoft Office

Job description

Administration Assistant

Darwin, NT | Full Time | Maximum Term Contract to 31 December 2027 | SCHADS Level 3 Potential for extension subject to business needs

Why this role matters

House 49 provides vital accommodation and support to people experiencing or at risk of homelessness, helping them build greater stability, independence and wellbeing. As Administration Assistant, you will play a key role in ensuring this important service operates smoothly and effectively. Working as part of a passionate and dedicated team, you will provide the administration, coordination and organisational support that enables programs to deliver meaningful outcomes for the people they serve. This is a varied and rewarding opportunity to apply your administrative expertise in a purpose driven environment where your contribution will be valued and your work will help support positive change within the community.

About the role

House 49 is a welcoming, community focused hostel providing short to medium term accommodation for individuals experiencing or at risk of homelessness. As Administration Assistant, you will provide comprehensive administrative support across all functions of House 49, including finance, maintenance, reception and daily operations. Working across multiple programs and responsibilities, you will help ensure the service runs efficiently while supporting both staff and participants accessing the service. This is a varied and rewarding role where no two days are the same. You will play a key part in keeping operations running smoothly, allowing frontline teams to focus on delivering quality support and positive outcomes for the people we serve. This maximum term full-time position within House 49, reporting to the House 49 Manager. Pay is in accordance with a SCHADS Level 3. The contract is until 31 December 2027, with the possibility of extension subject to business needs.

How you will make an impact

• Provide high-quality administrative support across a busy and dynamic service environment.
• Support the smooth day to day operation of House 49 through effective coordination and organisation.
• Maintain accurate records, documentation and administrative systems.
• Assist with financial administration, invoicing, reconciliations and reporting requirements.
• Liaise with suppliers, contractors and service providers to support operational needs.
• Support reception functions and create a welcoming experience for visitors and participants.
• Assist in maintaining facilities, assets and operational resources.
• Contribute to a positive, collaborative and service focused team culture.
• Help ensure services operate efficiently so staff can focus on delivering quality support to participants.
• Respond effectively to changing priorities while maintaining a high standard of professionalism and accuracy.

What you will bring

• Previous experience in an administrative environment, preferably within the community or welfare sector.
• Strong organisational and time management skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy across administrative and financial processes.
• Well-developed communication and interpersonal skills.
• A proactive and solutions focused approach.
• The ability to build positive working relationships with a wide range of stakeholders.
• Confidence using administrative systems and Microsoft Office applications.
• Certificate III in Business or a similar qualification, and/or demonstrated experience working in a comparable role.
• A genuine commitment to supporting people with respect, empathy and professionalism.

What we offer

• NFP salary packaging benefits up to $15,900 tax free and Entertainment Benefit up to $2,650 tax free
• Flexible working arrangements
• Employee Assistance Program
• Financial, retail and lifestyle discounts
• Up to 8 weeks of purchased leave per year
• Generous parental leave
• Up to 5 days paid leave to support TSA programs
• A supportive, inclusive culture with passionate team members

Equal Opportunity Statement

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

About the Salvation Army

We are a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people, Creating faith pathways, Building healthy communities, Working for justice.

Find more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.