Administration and Scheduling Officer - Part Time

Professional Tree Surgeons; Perth; Presencial; AUD 39 000 - 55 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Free on-site parking

Resumo da oferta

Liveable Group is seeking an experienced Administration & Scheduling Officer to provide administration and scheduling support across Professional Tree Surgeons and Commercial Pest Management. The role combines customer service, quoting, invoicing and office administration.

You will be the key contact for customers, field employees and management, ensuring jobs are coordinated, updates are provided, and day-to-day operations run smoothly.

Qualificações

• Experience in administration, scheduling or service coordination is required.
• Strong organisational skills and attention to detail are essential.
• Professional written and verbal communication skills are expected.

Responsabilidades

• Respond to customer enquiries by phone and email with professional service.
• Liaise with customers to confirm bookings, timing and service requirements.
• Schedule, coordinate and adjust daily jobs across field teams.

Conhecimentos

Administration

Scheduling

Customer service

Communication

Organisational skills

Problem solving

Microsoft 365

Independent worker

Attention to detail

Ferramentas

Xero

Jobber

ServiceM8

Microsoft 365

Descrição da oferta de emprego

Administration and Scheduling Officer - Part Time

Liveable Group is seeking an experienced and reliable Administration & Scheduling Manager to provide administration and scheduling support across Professional Tree Surgeons and Commercial Pest Management.

This is a varied role combining customer service, job scheduling, quoting, invoicing and office administration. You will be a key point of contact for customers, field employees and management, helping ensure jobs are coordinated, customers are kept informed and day-to-day operations run smoothly.

This position would suit someone who takes ownership of their work, communicates confidently and uses sound judgement to help keep day-to-day operations running smoothly.

Would suit someone looking for 3 full days work per week or 5 days with less hours, school hours as an example.

Key Responsibilities

Respond to customer enquiries by phone and email, providing professional and helpful service

Liaise with customers to confirm bookings, timing and service requirements

Schedule, coordinate and adjust daily jobs across multiple field teams

Prepare and follow up quotes, bookings and job confirmations

Assist with invoicing and job-related administration

Maintain accurate customer records, job notes and scheduling information

Monitor shared inboxes and ensure enquiries and actions are followed through

Keep customers, field employees and management informed of relevant changes and updates

Provide general administrative and operational support across both businesses

Follow tasks through to completion accurately and on time

Identify missing information, ask the right questions and upscale matters when required

About You

You are an experienced administrator, scheduler or service coordinator who is organised, dependable and comfortable taking responsibility for your work.

You will bring:

Previous experience in administration, scheduling or service coordination

Strong organisational skills and attention to detail

Professional written and verbal communication skills

Confidence managing competing priorities and changing schedules

Practical problem-solving skills and sound judgement

A reliable and accountable approach, with strong follow-through

The ability to work independently and determine appropriate next steps

Confidence learning and working across different business systems

Confidence using Microsoft 365 apps, including Outlook, Teams, Word and Excel

A genuine interest in finding a stable, long-term position

Experience in trades, maintenance, pest management, arboriculture, logistics or another field-service industry will be highly regarded.

Experience with Xero, Jobber, ServiceM8 or comparable systems would be advantageous but is not essential.

What We Offer

Stable, full-time permanent position with two long-established local businesses

Competitive salary based on your experience, skills and the level of responsibility you can confidently undertake

Varied and rewarding work with genuine responsibility and autonomy

The opportunity to make a meaningful contribution and become a trusted member of the team

Supportive team with a down-to-earth culture that understands family and personal commitments

Flexibility for occasional personal and family commitments, where practical and with appropriate notice

Professional development and the option to expand your responsibilities over time, if that interests you

Support and guidance to help you learn the businesses, systems and ways of working

Free on-site parking