Administration and Membership Officer

Turf Australia; Dubbo; On-site; AUD 34,000 - 44,000; Part time

Job summary

Turf Australia, the peak industry body for Australia's turf production, is seeking an Administration & Membership Services Officer to support members and keep the association running smoothly. This diverse, part-time role covers administration, bookkeeping, member communication and social media in a small, friendly team.

Work hours are Monday to Friday 9:30am–2:30pm in Dubbo, NSW. You will report to the Association Manager and contribute to programs, events and communications across Australia.

Qualifications

• Previous administration or office experience.
• Experience with bookkeeping or accounting software.
• Strong written and verbal communication skills.
• Ability to work independently and take responsibility for day-to-day tasks.
• Proficient with Microsoft Office and social media platforms.

Responsibilities

• General office administration and organisational support
• Providing administrative support to the Association Manager
• Responding to member enquiries by phone and email
• Maintaining membership records and databases
• Processing membership renewals and assisting with membership services
• Basic bookkeeping, accounts payable and accounts receivable
• Raising invoices and recording payments
• Assisting with financial record keeping and reconciliation
• Maintaining and updating Turf Australia's social media channels
• Preparing and scheduling social media posts

Skills

Administration

Bookkeeping

Member communications

Social media

Microsoft Office

Time management

Tools

Accounting software

Database software

Job description

The Administration & Membership Services Officer will play an important role in supporting Turf Australia's members and the smooth operation of the association. This is a diverse part-time role suited to someone who enjoys working across administration, bookkeeping, member communication and social media in a small, friendly association environment. Working Monday to Friday from 9:30am to 2:30pm, you will provide day-to-day administrative support to the organisation and report directly to the Association Manager.

Key responsibilities

• General office administration and organisational support
• Providing administrative support to the Association Manager
• Responding to member enquiries by phone and email
• Maintaining membership records and databases
• Processing membership renewals and assisting with membership services
• Basic bookkeeping, accounts payable and accounts receivable
• Raising invoices and recording payments
• Assisting with financial record keeping and reconciliation
• Maintaining and updating Turf Australia's social media channels
• Preparing and scheduling social media posts

About you

• Previous administration or office experience
• Good written and verbal communication skills
• Strong attention to detail
• Good organisational and time-management skills
• Experience with bookkeeping or accounting software
• Confidence using Microsoft Office and general computer systems
• Experience using social media platforms including Facebook, Instagram and LinkedIn
• A professional and friendly approach when dealing with members and stakeholders
• The ability to work independently and take responsibility for day-to-day tasks

About us

Turf Australia, the peak industry body representing Australia's turf production industry, is seeking an organised, reliable and enthusiastic Administration & Membership Services Officer to join our team. This is an opportunity to join Australia's peak body for the turf production industry and work in a varied role supporting members, industry programs, events and communications across Australia.

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