Administration Officer

Optometry Australia; Melbourne; Híbrido; AUD 48.000 - 56.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Hybrid work

Extra leave at year-end and birthday

Culture & values

Learning & development

Descripción de la vacante

Optometry Australia is seeking an enthusiastic, organised Administration Officer (Part-Time, 0.8 FTE) to join the Finance & Operations Department in Melbourne. You will support commercial advertising workflows, member support, and keep internal operations running smoothly.

We value service-oriented professionals with strong organisational skills, attention to detail, and the ability to handle multiple priorities.

Formación

• Experience in administrative or support roles.
• Excellent organisational skills and attention to detail.
• Proficient with Office 365; familiarity with CRM, DocuSign and Xero is a plus.

Responsabilidades

• Advertising & Sponsorship Coordination: support Partnerships Manager to drive revenue; ensure contracts are executed, filed and tracked; maintain booking schedules; liaise with advertisers for artwork and deadlines; coordinate with finance for invoicing and debtor follow-ups.
• Membership Support & General Operations: assist Member Support Advisors with enquiries and renewals; support reporting and membership trend analysis; provide day-to-day admin; assist with special projects and other duties as needed.

Conocimientos

Office 365

CRM systems

DocuSign

Xero

Attention to detail

Time management

Herramientas

CRM platforms

Descripción del empleo

At Optometry Australia, we support our people with the same dedication we bring to our 6,000+ members nationwide. Joining our team means enjoying meaningful work, a supportive culture, and market-leading benefits:

• Generous Not-for-Profit Salary Packaging: Boost your take-home pay through tax-effective salary sacrificing on living expenses and meal entertainment.
• Hybrid & Flexible Working Arrangements: Enjoy genuine work-life balance with flexible work-from-home options and collaborative office spaces.
• Additional End-of-Year and Birthday Paid Leave: Recharge over the festive season with extra paid leave between Christmas and New Year (on top of annual leave) as well as on your birthday.
• Collaborative, Values-Driven Culture: Thrive within our FIRST values (Forward Thinking, Integrity & Respect, Responsive & Accountable, Strategic Vision, Teamwork).
• Learning & Development: Ongoing professional development, comprehensive onboarding, and cultural safety training.

About Optometry Australia

Optometry Australia (OA) is the peak professional membership body representing over 6,000 Australian optometrists. We lead, engage, and promote optometrists to deliver high-quality eye health and vision care across Australia. Our team delivers professional support, ethical guidance, business marketing, policy advocacy, and education.

About the Role

We are seeking an enthusiastic, highly organised, and proactive Administration Officer (Part-Time, 0.8 FTE) to join our Finance & Operations Department. You will support commercial advertising workflows, deliver responsive member support, and keep internal operations running smoothly.

Key Responsibilities

Advertising & Sponsorship Coordination (Revenue Support):

• Provide key administrative support to the Partnerships Manager to drive non-event revenue generation.
• Ensure advertising and sponsorship contracts are executed, filed, and tracked accurately.
• Maintain advertising booking schedules and ensure campaigns run live for their booked duration.
• Liaise with advertisers to receive and approve artwork/materials against content guidelines by set deadlines.
• Coordinate with finance for timely advertising invoicing and debtor follow-ups.

Membership Support & General Operations:

• Assist Member Support Advisors with member enquiries, renewals, and CRM database maintenance.
• Support enquiry triage, general reporting, and membership trend analysis.
• Provide day-to-day administration to ensure smooth operations across the Finance & Operations team.
• Assist with special projects and other administrative duties as requested.

About You

We are looking for a service-oriented administrative professional who brings:

• Demonstrated administrative and business support experience in an office, operations, or customer service setting.
• Strong organisational skills, excellent attention to detail, and ability to manage multiple priorities.
• High computer literacy (Office 365) and eagerness to learn CRM systems, DocuSign, and Xero.
• Excellent verbal and written communication skills with a professional and approachable manner.
• Self-starter attitude with initiative, strong time management, and ability to work independently and in a team.
• Experience in a membership body, association, or media/advertising administration is a plus.