Admin / Service Advisor

Ultimate Automotive; Gympie Regional; Vor Ort; AUD 52.000 - 68.000; Vollzeit

Zusammenfassung

Ultimate Automotive is seeking an friendly Admin / Service Advisor to be the welcoming face of the workshop. You’ll handle customer inquiries, coordinate with suppliers and keep administration on track from the first phone call to handing back the keys.

You’ll enjoy a varied day combining customer service, administration and workshop coordination, with opportunities to build quotes, manage invoices, and keep the space neat and organized.

Qualifikationen

• Excellent customer service focus.
• Strong organisation and attention to detail.
• Confident communication with customers and suppliers.
• Ability to juggle phone calls, paperwork and priorities.
• Proactive, practical attitude with a pride in a job well done.
• Automotive knowledge is a plus.

Aufgaben

• Greet customers and manage check-ins and vehicle collections.
• Prepare quotes and answer enquiries to help customers take the next step.
• Organise parts and coordinate with suppliers to keep jobs moving.
• Build accurate estimates with labour times and parts pricing.
• Answer calls with a friendly, professional approach.
• Handle invoices, banking and maintain a tidy workspace.
• Keep the office and workspace clean, tidy and organized.

Kenntnisse

Customer service

Organisation

Communication

Multitasking

Automotive basics

Jobbeschreibung

Great with people? Love being organised? Help drive a great customer experience at Ultimate Automotive.

We’re looking for a friendly, proactive Admin / Service Advisor who enjoys a varied day and takes pride in keeping things running smoothly.

You’ll be the welcoming face and helpful voice of Ultimate Automotive—looking after customers, coordinating with suppliers and keeping our workshop administration on track. From the first phone call to handing back the keys, you’ll help make every visit a positive experience.

If you enjoy talking to people, getting things sorted and seeing a job through, we’d love to meet you.

Your role

You’ll be a key link between our customers, workshop and suppliers, with responsibilities including:

• Making customers feel welcome—greeting them and managing check-ins and vehicle collections
• Helping customers take the next step—preparing quotes and answering enquiries
• Keeping jobs moving—organising parts and coordinating with suppliers
• Estimates— Building estimate with accurate labour times and parts pricing
• Being a helpful first point of contact—answering calls with a friendly, professional approach
• Getting the details right—managing incoming and outgoing invoices and handling banking
• Taking pride in your space—keeping the office and your workspace clean, tidy and organised

What you’ll bring

You’re someone who notices what needs doing and follows through. You’ll bring:

• A friendly manner and a genuine interest in helping customers
• Strong organisation skills and attention to detail
• Confidence communicating with customers, suppliers and teammates
• The ability to juggle phone calls, paperwork and daily priorities
• A practical attitude, initiative and pride in a job well done
• Automotive/ mechanical background a advantage.

A role with variety—and time for you

• Get a head start on your weekend with a 2pm finish every Friday
• Plan your week with working hours of 8am–5pm Monday to Thursday
• Connect with the team through staff engagement days
• Enjoy a varied working day combining customer service, administration and workshop coordination
• See the difference you make by helping customers feel looked after and keeping the day running smoothly