Admin / Front desk receptionist

Northern Districts Physiotherapy and Spo rts Clinic; Sydney; Vor Ort; AUD 50.000 - 65.000; Vollzeit

Zusammenfassung

Northern Districts Physiotherapy and Sports Clinic in Sydney is seeking an organized Administrative Assistant to join our clinical team. You will support front desk operations, patient scheduling, billing, records, and therapist administration.

Experience in medical administration, strong multitasking and communication skills, and MS Office proficiency are essential. A professional, confidential approach is required to deliver excellent patient care.

Qualifikationen

• Previous experience in a medical administrative role, ideally in a healthcare or physiotherapy setting
• Strong organizational and multitasking skills
• Excellent communication skills (written and verbal)
• Proficiency in Microsoft Office (Word, Excel, etc.)
• Knowledge of basic medical terminology or willingness to learn
• A positive, friendly demeanor with a professional attitude

Aufgaben

• Greet and assist patients, ensuring a positive and welcoming experience
• Manage patient scheduling, including appointments and follow-up calls
• Answer phone calls and respond to emails, addressing inquiries or directing them to the appropriate team member
• Maintain and organise patient records, ensuring confidentiality and accuracy
• Process patient billing, insurance claims, and payments
• Assist with inventory management of clinic supplies
• Perform general office duties such as filing, faxing, and data entry
• Support the physiotherapy team with administrative tasks as needed

Jobbeschreibung

We are seeking a highly organised and friendly Administrative Assistant to join our dynamic physiotherapy clinic team. You will play a key role in ensuring the smooth operation of the clinic and delivering excellent patient care.

Key responsibilities

Greet and assist patients, ensuring a positive and welcoming experience

Manage patient scheduling, including appointments and follow-up calls

Answer phone calls and respond to emails, addressing inquiries or directing them to the appropriate team member

Maintain and organise patient records, ensuring confidentiality and accuracy

Process patient billing, insurance claims, and payments

Assist with inventory management of clinic supplies

Perform general office duties such as filing, faxing, and data entry

Support the physiotherapy team with administrative tasks as needed

About you

Previous experience in a medical administrative role, ideally in a healthcare or physiotherapy setting, advantageous

Strong organizational and multitasking skills

Excellent communication skills (both written and verbal)

Proficiency in Microsoft Office (Word, Excel, etc.)

Ability to handle sensitive patient information with confidentiality and discretion

Knowledge of basic medical terminology or willingness to learn

A positive, friendly demeanor with a professional attitude

Opportunities for professional development

Supportive and friendly work environment