Admin & Customer Service Specialist — Pest Management

Sub Pest Management Pty; Caboolture; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training and development

Career growth opportunities

AI and business strategy initiatives

Job summary

Suburban Pest Management recruits for customer service and administrative roles to support a growing team delivering pest management services across South East Queensland. The role emphasizes teamwork, fast-paced work, and a willingness to learn new skills, with opportunities to advance into leadership and office management.

You will work with a family-owned business, based in Caboolture, contributing to a culture that values training, marketing, and innovative business practices.

Qualifications

• Administration or customer service experience
• Call centre experience is a plus
• Team leader, supervisor, or office management experience preferred
• Industry-relevant experience helps but is not required
• Proficient with Word, Outlook, Excel, Dynamics or Xero accounting

Responsibilities

• Handle inbound and outbound calls and enquiries
• Support scheduling, admin tasks, and HR onboarding processes
• Assist with fleet asset register and virtual file management
• Provide support to technicians and inspectors to ensure 300+ weekly jobs
• Contribute to customer communications across writing, phone and in-person interactions

Skills

Customer service

Scheduling

Office management

Team leadership

Communication

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft Dynamics

Xero Accounting

Job description

Suburban Pest Management recruits for customer service and administrative roles to support a growing team delivering pest management services across South East Queensland. The role emphasizes teamwork, fast-paced work, and a willingness to learn new skills, with opportunities to advance into leadership and office management.

You will work with a family-owned business, based in Caboolture, contributing to a culture that values training, marketing, and innovative business practices.