Admin Coordinator, Central Intake & Booking Hub (Casual)

Women'S And Children'S Health Network; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Public transport for staff

Employee Assistance Program

Relocation support

Job summary

Women’s and Children’s Health Network in Adelaide CBD is seeking a Casual Referral Unit Officer to join the Central Intake Booking Hub. You will manage referrals, bookings and client records, delivering friendly, efficient service to families and providers.

The role focuses on accurate data entry, coordinated appointment scheduling and proactive communication to support CaFHS referrals and patient-centred care within a supportive team.

Qualifications

• Experience in providing a comprehensive and efficient range of administrative support services.
• Data entry, word processing and keyboard skills.
• Sound interpersonal and communication skills.
• Ability to problem solve.

Responsibilities

• Ensure efficient processing of CaFHS referrals with a high standard of data entry.
• Action all external reports to identify changes in the status of CaFHS clients and update client records accordingly.
• Provide positive, friendly, courteous and helpful interactions with internal and external customers.
• Answer telephone enquiries efficiently, including accurate message taking and prompt referral to appropriate personnel.
• Undertake the booking of client appointments into systems data provided from incoming referrals entered in the database.

Skills

Administrative support

Data entry

Word processing

Interpersonal skills

Problem solving

Job description

Women’s and Children’s Health Network in Adelaide CBD is seeking a Casual Referral Unit Officer to join the Central Intake Booking Hub. You will manage referrals, bookings and client records, delivering friendly, efficient service to families and providers.

The role focuses on accurate data entry, coordinated appointment scheduling and proactive communication to support CaFHS referrals and patient-centred care within a supportive team.