Patient Access & Referrals Coordinator

Kyabram District Health Service; Shire of Campaspe; Sur place; AUD 38 000 - 48 000; Temps partiel

Avantages offerts par ce poste

Free onsite parking

Professional Development opportunities

Salary packaging

Employee Assistance Program

5 Weeks Annual Leave

Dynamic workplace

Résumé du poste

Kyabram District Health Service in Victoria is seeking a Central Intake Officer to streamline referral intake for outpatient services across Primary Health and Specialist Clinics, and to manage referrals via fax/email and the Community Health Reception Kyabram email.

You will be the first contact, upholding our values of empathy, wellbeing and community, and will work within the Client Services Team to support performance aligned with KDHS purpose and vision.

Qualifications

• Experience in customer service or intake roles.
• Strong teamwork and communication skills.
• Familiarity with privacy/confidentiality requirements.

Responsabilités

• Coordinate referrals intake for outpatient services.
• Manage referrals via fax/email and the Community Health Reception Kyabram email.
• Support access to services with a person-centered approach.

Connaissances

Teamwork

Customer service

Analytical thinking

Problem solving

Time management

Initiative

Microsoft Office

Privacy & confidentiality

Communication

Interpersonal skills

Accessibility awareness

Outils

IPM

RCP

Description du poste

Kyabram District Health Service in Victoria is seeking a Central Intake Officer to streamline referral intake for outpatient services across Primary Health and Specialist Clinics, and to manage referrals via fax/email and the Community Health Reception Kyabram email.

You will be the first contact, upholding our values of empathy, wellbeing and community, and will work within the Client Services Team to support performance aligned with KDHS purpose and vision.