Admin Assistant

Sashman Pl; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Friendly team environment

Learning and development opportunities

Direct support from owner

Job summary

Sashman Windows, based in Oakleigh South, Melbourne, seeks an organised Admin Assistant to support day-to-day operations and customer service. The role involves data entry, job coordination and maintaining records, with strong Excel proficiency essential.

You will work closely with the owner and team to handle inquiries, quotations and documentation, while keeping spreadsheets up to date and processes efficient. An opportunity to grow with a hands-on, small manufacturing business.

Qualifications

• Experience in administration, reception or customer service.
• Strong Excel skills for data entry, formulas and spreadsheets.
• Proficient in Microsoft Office and general computer literacy.
• Good written and verbal communication, attention to detail.

Responsibilities

• Answer customer enquiries by phone, email or in person.
• Prepare quotations, invoices and follow up on outstanding enquiries.
• Maintain spreadsheets, databases and company records with accuracy.
• Coordinate jobs, scheduling and general administrative tasks.
• Liaise with customers, suppliers and internal staff.
• Assist with ordering materials and tracking deliveries.
• Provide general administrative support to the owner and team.

Skills

Microsoft Excel

Administrative support

Customer service

Data entry

Organization

Tools

ServiceM8

Microsoft Office

Job description

Admin Assistant | Sashman Windows

About Us

At Sashman Windows, we manufacture high quality timber windows and doors, combining traditional craftsmanship with modern performance.

Based in Oakleigh South, we are a small, hands-on manufacturing business that values honesty, teamwork, customer service and practical problem solving. We are looking for an organised and reliable Admin Assistant to join our team and help keep the day to day operations running smoothly.

About the Role

This is a varied administration and customer service role, working closely with the business owner and our team to support the daily running of the business.

You will assist with customer enquiries, general administration, job coordination, data entry and maintaining accurate records and spreadsheets. We're looking for someone who is organised, confident with computers (Strong proficiency in Microsoft Excel is essential), has good attention to detail and enjoys keeping things organised.

Key Responsibilities

• Respond to customer enquiries via phone, email and in person.
• Assist with preparing quotations, invoices and following up outstanding enquiries.
• Maintain spreadsheets, databases and company records, ensuring information is accurate and up to date.
• Assist with job tracking, scheduling and general coordination.
• Liaise with customers, suppliers, contractors and internal staff.
• Assist with ordering materials, tracking deliveries and monitoring stock.
• Provide general administrative support to the business owner and wider team.
• Maintain organised filing systems and assist with improving office processes.
• Manage daily tasks and priorities to ensure everything runs smoothly.

Skills & Experience

• Previous experience in administration, reception or customer service.
• Strong proficiency in Microsoft Excel is essential, including maintaining spreadsheets, entering data and working with formulas.
• Confident computer skills across Microsoft Office.
• Strong written and verbal communication skills.
• Excellent organisation and attention to detail.
• Ability to manage multiple tasks and follow through on responsibilities.
• A positive, proactive attitude and willingness to learn.
• Ability to work both independently and as part of a team.

Desirable but not essential

• Experience in a trade, construction or manufacturing environment.
• Familiarity with job management or CRM software such as ServiceM8.
• Experience with quoting, invoicing or supplier coordination.

What We Offer

• A friendly, hands on team environment.
• A varied role with plenty of opportunity to learn and develop.
• Direct support and guidance from the business owner and team.
• The opportunity to become part of an established and growing business.