Admin Assistant

NLH Workforce; Cairns Regional; On-site; AUD 39,000 - 55,000; Full time

Job summary

NLH Workforce in Cairns is seeking a vibrant Admin Assistant to join a team serving customers for a sheet metal and steel products supplier.

The role focuses on answering emails, directing queries to the right departments, greeting customers face-to-face when needed, and handling data entry and invoicing. A confident phone manner and reliable transport are essential.

Qualifications

• Previous experience in customer service.
• Confident phone manner.
• Ability to multitask and prioritise tasks effectively.
• Reliable transport.
• General computer literacy (Emails, Microsoft Office).
• Ability to pass Drug and Alcohol screen.

Responsibilities

• Responding to customer queries via email
• Directing customer queries to departments based on customer requirements (estimating, scheduling, etc.)
• Greeting customers face-to-face where required
• General data entry and invoicing tasks
• Working collaboratively with colleagues and other departments

Skills

Customer service

Phone manners

Multitasking

Computer literacy

Reliable transport

Attention to detail

Drug & alcohol screen

Tools

Microsoft Office

Job description

We are looking for a vibrant and enthusiastic Admin Assistant to join our client in Cairns, who is a leading supplier and of sheet metal and steel bar products.

The ideal candidate will be somebody who's confident engaging with customers both on the phone and via email, and has a high attention to detail.

Role Description

• Responding to customer queries via email
• Directing customer queries to departments based on customer requirements (estimating, scheduling, etc.)
• Greeting customers face-to-face where required
• General data entry and invoicing tasks
• Working collaboratively with colleagues and other departments

About You

• Previous experience in customer service
• Confident phone manner
• Ability to multitask and prioritise tasks effectively
• Reliable Transport
• General computer literacy (Emails, Microsoft Office)
• Ability to pass Drug and Alcohol screen

What's on offer

• Potential for ongoing work for the right candidate
• Opportunity for experience in an admin environment
• $34ph plus penalties for OT