Internal Sales / Admin

Normist Pty Ltd; Cairns Regional; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Staff discounts

Permanent employment

Job summary

Normist Pty Ltd in Cairns, QLD is seeking an enthusiastic Internal Sales / Admin professional on a full-time or part-time basis. The role bridges sales and administration, supporting the sales team and maintaining strong client relationships.

You will manage orders, quotations, and databases, delivering accurate processing and prompt customer service in a fast-paced environment. The position offers permanent employment with opportunities for growth and development within a collaborative team.

Qualifications

• Proven experience in sales coordination, sales administration or similar customer-facing admin role.
• Strong time management and prioritisation abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Process and manage customer orders, quotations, and sales enquiries with accuracy.
• Coordinate with the sales team to follow up on leads and opportunities.
• Maintain and update customer databases and sales records.
• Handle quoting, sales orders and invoice processing.
• Provide administrative support to the sales department.
• Respond to customer enquiries and provide excellent customer service.
• Manage correspondence with clients and internal teams.
• Perform general administrative duties to support business operations.

Skills

Organisational skills

Communication skills

Customer service

Multitasking

Telephone etiquette

Tools

Microsoft Office (Excel Outlook)

Job description

Normist Pty Ltd is a dynamic and growing organisation committed to delivering exceptional service and value to our clients. We pride ourselves on fostering a collaborative team environment where innovation, professionalism, and customer satisfaction are at the heart of everything we do. Our company culture emphasises teamwork, continuous improvement, and supporting our employees to reach their full potential.

About the role

We are seeking an enthusiastic and organised Internal Sales / Admin professional to join our team in Cairns, QLD on a full-time or permanent part-time basis. This role is pivotal in bridging our sales and administrative functions, ensuring smooth operations whilst maintaining strong relationships with both internal stakeholders and clients. You will play a key part in supporting our sales team and managing critical administrative tasks that keep our business running efficiently. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys wearing multiple hats.

Key responsibilities

• Processing and managing customer orders, quotations, and sales enquiries with accuracy and efficiency
• Coordinating with the sales team to ensure timely follow-up on leads and potential business opportunities
• Maintaining and updating customer databases and sales records
• Handling quoting, sales order and invoice processing
• Providing administrative support to the sales department
• Responding to customer enquiries and providing excellent customer service
• Managing correspondence and communication with clients and internal teams
• Performing general administrative duties to support business operations

About you

• Proven experience in a sales coordination, sales administration, or similar customer-facing administrative role
• Strong organisational and time management skills with the ability to juggle multiple tasks and prioritise effectively
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office (Word, Excel, Outlook) is highly desirable
• A customer-focused mindset with a genuine desire to deliver quality service
• Attention to detail and accuracy in all administrative tasks
• Ability to work independently and as part of a collaborative team
• Professional telephone and interpersonal skills
• Reliability and a positive, proactive attitude
• Experience in sales or administrative roles within a similar industry would be advantageous

What we offer

At Normist Pty Ltd, we value our employees and offer a rewarding work environment where you can develop your career. We provide competitive remuneration, a supportive team culture, and opportunities for professional growth and development. We recognise the importance of work-life balance and aim to foster a workplace where employees feel valued and motivated. As a member of our team, you will enjoy the stability and benefits that come with permanent employment, including access to staff discounts.