Admin All-Rounder

Prestige Renewables; Hervey Bay; On-site; AUD 50,000 - 60,000; Full time

Job summary

Prestige Renewables in Hervey Bay is seeking an Administration All-Rounder to provide comprehensive administrative support across the team. You will help manage stock, answer phones, book in jobs, and maintain client files in our CRM while delivering excellent customer service.

Working Monday to Friday, 8:30 am–4:30 pm from our office, you will assist with travel arrangements and a range of standard admin tasks to keep operations running smoothly.

Qualifications

• Experience in administrative roles preferred.
• Excellent phone etiquette and written communication expected.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Order and manage stock for the team.
• Answer phones and direct enquiries.
• Call customers and book in jobs.
• Work with CRM to manage client files and documentation.
• Provide excellent customer service for phone and email enquiries.
• Assist with company travel arrangements.
• Support the team with a range of administrative tasks.

Skills

Literacy & communication

Customer focus

Time management

Attention to detail

Job description

Are you an organised and adaptable professional who enjoys keeping things running smoothly? We’re looking for an Administration All-Rounder to support our solar company with various tasks, from managing customer and supplier communications to working with our CRM, booking installs in and handling enquiries.

We pride ourselves on creating a friendly and inclusive work environment where our team members are valued. As a growing business in the renewable energy sector, we focus on supporting our staff's personal and professional development. At Prestige Renewables, we foster open communication, promote growth, and maintain high standards of accountability.

The Role:

We're seeking an experienced Administrator to join our busy team. If you’re skilled in providing comprehensive administrative support, this role will suit you perfectly. Key responsibilities include:

• Ordering and managing stock for the team
• Answering phones and directing enquiries
• Calling customers and booking in jobs
• Working with our CRM to manage client files and documentation
• Providing excellent customer service, handling phone and email inquiries
• Assisting with company travel arrangements
• Supporting the team with a variety of administrative tasks as needed

What We’re Looking For:

We need a motivated individual who can thrive in a fast-paced environment. Ideally, you’ll have experience in administrative roles along with:

• Strong literacy and communication skills
• A customer-focused approach with excellent phone etiquette
• Proven time management and organizational skills
• Attention to detail in handling customer information and job bookings

Work Location & Hours:

You will be working from our office in Hervey Bay, Monday-Friday, 8:30 am-4:30 pm.