Administrative Assistant

Eco Elite; Gold Coast City; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

Flexible hours

In-office Broadbeach

Full training on systems

Supportive team

Job summary

Eco Elite on the Gold Coast seeks a busy, detail-oriented coordinator to link customers, management and the install team. You will manage scheduling, finance paperwork and ongoing customer communication from initial contact through to job kickoff.

This in-office role at Broadbeach offers flexible casual hours (20–30 per week), full training on our systems, and a supportive team in a growing solar company.

Qualifications

• Must have 1–2 years in scheduling, coordination, admin or customer service.
• Background in solar, trades, construction, finance, or related industry is a strong advantage.

Responsibilities

• Coordinate all pre-job activities including finance, documentation and scheduling.
• Serve as the liaison between customers, management and install team.
• Maintain accurate records and clear, proactive communication with customers.

Skills

Organisation & time management

Communication

Independence & judgement

Systems & technology

Tools

Pipedrive

monday.com

CRM tools

Scheduling software

Job description

Eco Elite is a premium solar and battery installation company operating across Queensland, New South Wales and South Australia. In six years we've installed more than 8,000 systems, and we back our work with a 30-year workmanship warranty and NETCC accreditation. Our reputation is built on doing things properly, and that standard applies to every person on our team.

About the role

This role sits at the centre of our operations. You'll be the link between our customers, management and install team, coordinating everything that needs to happen before a job goes ahead. That includes customer finance, documentation, scheduling and ongoing customer communication. No two days are the same, and the role will suit someone who enjoys ownership and takes pride in getting the details right.

What you'll bring

Organisation and time management

Proven ability to manage a high volume of jobs at different stages at the same time, without anything falling through the cracks

You prioritise on your own, meet deadlines and follow tasks through to completion without being chased

You notice what's missing. An incomplete form, a blurry photo or a mismatched name gets caught before it becomes a problem

You check your own work and keep accurate, up-to-date records

Communication

A clear, confident and professional phone manner with customers of all ages and backgrounds

Well-written, error-free emails and messages

You can explain processes such as finance applications simply, patiently and accurately

Independence and judgement

Comfortable working unsupervised, using your initiative and solving problems on your own

You know when to make a decision and when to escalated to management

Systems and technology

Confident using CRMs, scheduling tools, email and shared spreadsheets, and quick to learn new software

Experience with Pipedrive, monday.com or similar platforms is highly regarded

Experience

At least 1–2 years in a scheduling, coordination, admin or customer service role

Background in solar, trades, construction, finance or another job-based industry is a strong advantage

What's on offer

$30–40 per hour + super, depending on experience

Flexible casual hours, 20–30 per week

In-office role in Broadbeach

A supportive team in a growing, well-established company

Full training on our systems and processes