Accounts Receivable Specialist – Flexible Work

Goodstart Early Learning; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Discounted childcare

Fitness Passport

Discounted health care

Exclusive discounts

Free annual flu shot

Extra leave purchase

First Nations Support

Job summary

Goodstart Early Learning is seeking an Accounts Services Officer to support our centres, families and communities. Based in Murarrie, Brisbane, this permanent full-time role processes family account payments, reconciliations, and invoicing while handling enquiries with care and professionalism.

You will join the Finance & Business Services team at the Centre Support Office, helping ensure financial accuracy for nearly 700 centres across Australia and delivering exceptional service.

Qualifications

• Experience in Accounts Receivable, Billing, Finance Administration or a similar role.
• Outstanding customer service and relationship-building skills.
• Strong attention to detail and a commitment to accuracy.
• Ability to manage competing priorities and work independently.
• Understanding of the childcare subsidy or industry would be a bonus.
• Intermediate Microsoft Excel skills and strong computer literacy.
• Excellent written and verbal communication skills.
• Experience with SAP or childcare management systems will be highly regarded.
• Current QLD Working with Children Check.
• Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training.

Responsibilities

• Processing and reconciling family account payments, refunds and adjustments.
• Managing direct debit, BPAY and online payment processes.
• Generating invoices and supporting accounts receivable activities.
• Assisting centres with debtor management, payment plans and overdue accounts.
• Investigating and resolving account discrepancies and payment enquiries.
• Managing exiting family accounts; refunds and chasing up outstanding debtors.
• Providing advice and support to centre teams in line with policies and procedures.
• Maintaining accurate records and customer information across finance systems.
• Supporting audit activities and maintaining compliance requirements.
• Identifying opportunities to improve processes and enhance customer experiences.

Skills

Accounts Receivable

Billing

Finance Administration

Customer service

Relationship building

Attention to detail

Time management

Communication skills

Excel proficiency

SAP experience

Childcare systems

Working with Children Check

Tools

SAP

Childcare management systems

Microsoft Excel

Job description

Goodstart Early Learning is seeking an Accounts Services Officer to support our centres, families and communities. Based in Murarrie, Brisbane, this permanent full-time role processes family account payments, reconciliations, and invoicing while handling enquiries with care and professionalism.

You will join the Finance & Business Services team at the Centre Support Office, helping ensure financial accuracy for nearly 700 centres across Australia and delivering exceptional service.