Accounts Receivable Officer - Goodstart Early Learning

Goodstart Early Learning; Brisbane; In loco; AUD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible work arrangements

Discounted childcare

Fitness Passport

Discounted health care

Exclusive discounts

Free annual flu shot

Extra leave purchase

First Nations Support

Descrizione del lavoro

Goodstart Early Learning is seeking an Accounts Services Officer to support our centres, families and communities. Based in Murarrie, Brisbane, this permanent full-time role processes family account payments, reconciliations, and invoicing while handling enquiries with care and professionalism.

You will join the Finance & Business Services team at the Centre Support Office, helping ensure financial accuracy for nearly 700 centres across Australia and delivering exceptional service.

Competenze

• Experience in Accounts Receivable, Billing, Finance Administration or a similar role.
• Outstanding customer service and relationship-building skills.
• Strong attention to detail and a commitment to accuracy.
• Ability to manage competing priorities and work independently.
• Understanding of the childcare subsidy or industry would be a bonus.
• Intermediate Microsoft Excel skills and strong computer literacy.
• Excellent written and verbal communication skills.
• Experience with SAP or childcare management systems will be highly regarded.
• Current QLD Working with Children Check.
• Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training.

Mansioni

• Processing and reconciling family account payments, refunds and adjustments.
• Managing direct debit, BPAY and online payment processes.
• Generating invoices and supporting accounts receivable activities.
• Assisting centres with debtor management, payment plans and overdue accounts.
• Investigating and resolving account discrepancies and payment enquiries.
• Managing exiting family accounts; refunds and chasing up outstanding debtors.
• Providing advice and support to centre teams in line with policies and procedures.
• Maintaining accurate records and customer information across finance systems.
• Supporting audit activities and maintaining compliance requirements.
• Identifying opportunities to improve processes and enhance customer experiences.

Conoscenze

Accounts Receivable

Billing

Finance Administration

Customer service

Relationship building

Attention to detail

Time management

Communication skills

Excel proficiency

SAP experience

Childcare systems

Working with Children Check

Strumenti

SAP

Childcare management systems

Microsoft Excel

Descrizione del lavoro

Company description:
Role: Accounts Services Officer

Location: Murarrie, Brisbane

Employment Type: Permanent Full-Time

Job description: At Goodstart, every interaction matters. As an Accounts Services Officer, you'll play a vital role in supporting our centres, families and communities by ensuring family accounts are accurate, payments are processed correctly, and enquiries are resolved with care and professionalism.

Joining our Finance & Business services team, you'll work at the heart of our Centre Support Office, helping to deliver exceptional service while contributing to the financial accuracy and operational success of nearly 700 centres across Australia.

Your Impact:

• Processing and reconciling family account payments, refunds and adjustments
• Managing direct debit, BPAY and online payment processes
• Generating invoices and supporting accounts receivable activities
• Assisting centres with debtor management, payment plans and overdue accounts
• Investigating and resolving account discrepancies and payment enquiries
• Managing exiting family accounts; refunds and chasing up outstanding debtors
• Providing advice and support to centre teams in line with policies and procedures
• Maintaining accurate records and customer information across finance systems
• Supporting audit activities and maintaining compliance requirements
• Identifying opportunities to improve processes and enhance customer experiences

What Goodstart can offer you:

• Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
• Salary packaging benefits available through AccessPay (eligibility applies)
• Access to discounted childcare (up to 15%)
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

• Experience in Accounts Receivable, Billing, Finance Administration or a similar role
• Outstanding customer service and relationship-building skills
• Strong attention to detail and a commitment to accuracy
• The ability to manage competing priorities and work independently
• Understanding of the childcare subsidy or industry would be a bonus
• Intermediate Microsoft Excel skills and strong computer literacy
• Excellent written and verbal communication skills
• Experience with SAP or childcare management systems will be highly regarded
• Current QLD Working with Children Check
• Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

Have a question? Contact Tash in our Talent Acquisition Team via email [e-mail]

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform