Accounts Receivable & Payments Specialist

Goodstart; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging benefits

Discounted childcare

Fitness Passport

Health care discounts

Exclusive discounts

Annual flu shot

Additional leave options

First Nations support

Job summary

Goodstart is seeking an Accounts Services Officer to support centres across Australia. You will process family payments, manage direct debits, generate invoices and assist with debtor management, ensuring accuracy and timely responses to enquiries.

Strong Excel skills and SAP experience are highly regarded. You will work within our Finance & Business Services team at the Centre Support Office, contributing to financial accuracy, compliance and service excellence for nearly 700 centres.

Qualifications

• Experience in Accounts Receivable, Billing, Finance Administration or a similar role.
• Outstanding customer service and relationship-building skills.
• Strong attention to detail and a commitment to accuracy.
• Ability to manage competing priorities and work independently.
• Understanding of the childcare subsidy or industry would be a bonus.
• Current QLD Working with Children Check.
• Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform.

Responsibilities

• Processing and reconciling family account payments, refunds and adjustments
• Managing direct debit, BPAY and online payment processes
• Generating invoices and supporting accounts receivable activities
• Assisting centres with debtor management, payment plans and overdue accounts
• Investigating and resolving account discrepancies and payment enquiries
• Managing exiting family accounts; refunds and chasing up outstanding debtors
• Providing advice and support to centre teams in line with policies and procedures
• Maintaining accurate records and customer information across finance systems
• Supporting audit activities and maintaining compliance requirements
• Identifying opportunities to improve processes and enhance customer experiences

Skills

Accounts Receivable

Billing

Finance Administration

Customer service

Attention to detail

Time management

Communication skills

SAP

Childcare management systems

Tools

Excel

SAP

Childcare management systems

Job description

Goodstart is seeking an Accounts Services Officer to support centres across Australia. You will process family payments, manage direct debits, generate invoices and assist with debtor management, ensuring accuracy and timely responses to enquiries.

Strong Excel skills and SAP experience are highly regarded. You will work within our Finance & Business Services team at the Centre Support Office, contributing to financial accuracy, compliance and service excellence for nearly 700 centres.