Employee Relations Specialist - Goodstart Early Learning

Goodstart Early Learning; Brisbane; On-site; AUD 95,000 - 120,000; Full time

Benefits offered by this job

Salary packaging benefits

Discounted childcare

Fitness Passport

Health & wellbeing program discounts

Exclusive discounts on travel and tech

Job summary

Goodstart Early Learning is seeking a People Specialist – Employee Relations to shape risk-aware, compliant ER outcomes. You will work with senior leaders, People Partners and Legal stakeholders to balance commercial needs with fair processes and employee experience.

You will lead investigations, grievances and escalations, provide expert advice, and coach leaders to strengthen ER capability. A strong knowledge of employment law and a proactive improvement mindset are essential.

Qualifications

• Experience in employee relations advice and case management.
• Knowledge of employment legislation and Fair Work Act.
• Ability to balance risk, compliance and employee experience.

Responsibilities

• Provide expert employee and industrial relations advice to leaders and stakeholders.
• Lead complex ER cases, investigations, grievances and escalations through to resolution.
• Represent Goodstart in conciliation matters.
• Coach and develop leaders and People team members on ER practices.
• Identify compliance risks and drive improvements in ER policies and processes.

Skills

Employee relations

Investigations

Stakeholder management

Legal liaison

Policy interpretation

Education

Bachelor's degree in HR/Law

Tools

HRIS

MS Office

Job description

Company description:

Role: People Specialist – Employee Relations

Location: Brisbane QLD or Perth WA or Mawson Lakes SA

Employment Type: 12 Month Fixed-Term

Job description: Influence strategy. Navigate complexity. Help shape a positive employee experience.

At Goodstart Early Learning, we're passionate about creating environments where our people can thrive. We're looking for an experienced Employee Relations Specialist to join our People team and play a critical role in delivering fair, compliant and people-focused outcomes across the organisation.

Working closely with senior leaders, People Partners and Legal stakeholders, you'll provide expert employee and industrial relations advice, manage complex ER matters, and help drive a culture of accountability, capability and continuous improvement.

Your Impact:

As our Employee Relations Specialist, you'll balance risk, compliance and employee experience to deliver practical, commercially sound people solutions. You'll be a trusted advisor to leaders and a key contributor to organisational culture, employee relations strategy and HR compliance.

Key Responsibilities:

Provide expert employee and industrial relations advice to leaders, People Partners and key stakeholders.

Lead complex employee relations cases, investigations, grievances and escalations through to resolution.

Represent Goodstart in conciliation matters .

Coach and develop leaders and People team members to strengthen employee relations capability and people practices.

Identify compliance risks and drive continuous improvement initiatives across employee relations, policies and people processes.

What Goodstart can offer you:

Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs

Salary packaging benefits available through AccessPay (eligibility applies)

Access to discounted childcare (up to 15%)

Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price

Discounted health care and access to employee wellbeing program with BUPA

Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.

Free annual flu shot (optional)

Option to purchase extra leave for even greater work life balance

First Nations Support and Cultural Leave

Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes

Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:

Tertiary qualifications in Human Resources, Employee Relations, Law or a related discipline.

Deep knowledge of employment legislation, including the Fair Work Act, discrimination, privacy and WHS legislation.

Proven experience managing complex employee relations cases and investigations.

Strong stakeholder management and influencing skills at senior leadership level.

Experience balancing commercial outcomes with employee experience and risk management.

Exceptional communication, coaching and negotiation skills.

A calm, pragmatic approach when working through sensitive or complex matters.

A continuous improvement mindset and passion for building positive workplace cultures.

Current QLD Working with Children Check

Willing to obtain a Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

Have a question? Contact Tash in our Talent Acquisition Team via email [e-mail]

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform