Administration Assistants - Goodstart Early Learning

Goodstart Early Learning; Toowoomba Regional; On-site; AUD 45,000 - 64,000; Part time

Benefits offered by this job

Competitive pay above award rates

15% discount on childcare fees

Paid parental leave (up to 6 weeks)

Job summary

Goodstart Middle Ridge is seeking an Administration Assistant to support the Centre Director and manage the attendance pipeline while delivering exceptional customer service to families. The role is permanent, part-time (14 hours/week), based at 160 Spring Street, Middle Ridge, QLD, with competitive pay and benefits.

You will perform essential administrative tasks, respond to enquiries professionally, and contribute to a positive, inclusive centre culture that values learning, wellbeing and

Qualifications

• Experience or aptitude in administration roles, with a focus on customer service.
• Current Queensland Working with Children Check.
• Certificate of Completion for the National Child Safety Foundation Training, via Geccko platform.

Responsibilities

• Support the Centre Director to prioritise and build the centre's attendance pipeline.
• Deliver high standard customer service, replying to enquiries in a friendly, professional manner.
• Perform key business administration tasks.
• Build and maintain strong relationships with families.

Skills

Customer service

Administration

Attendance management

Relationship building

Job description

Company description:
Goodstart is Australia’s largest early learning provider. As a not–for–profit social enterprise, we exist purely to improve the lives of Australia’s children and their families. Our people are our foundation, together we are working to ensure children have the learning, development and wellbeing outcomes they need for school and life.
Job description: Role: Administration Assistant

Location: 160 Spring Street, Middle Ridge, 4350, QLD - Giable, Jarowair and Western Wakka Wakka Lands

Centre: Goodstart Middle Ridge

Employment Type: Permanent, Part time, 14 hours/week

Pay: Up to 39.34 (based on experience and qualification) + Superannuation + Benefits

Provide a warm welcome to children and families while supporting your centre team

Competitive pay above the national award rates

Get 15% discount off your childcare gap fees

Are you looking for a chance to use your customer service skills to make a difference? Whether you’re an experienced administrator or you think you’ve got the skills to excel in this role, we’d love to talk to you about which of our amazing opportunities would be the best fit for you.

In this role, you will:

Support the Centre Director to prioritise and build the centre’s attendance pipeline

Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner

Perform key business administration tasks

Build and maintain strong relationships with families

About Goodstart Middle Ridge:

• 75‑place, newly refurbished centre with natural play spaces
• Diverse, multicultural team with educators speaking 10+ languages
• 5 well‑resourced rooms from Nursery to Kindergarten
• Inclusive philosophy with strong community reputation
• Rotating roster, Mon - Fri, 7am - 6pm with a strong focus on supporting work-life balance and wellbeing
• Walking distance to Middle Ridge State School + shops nearby

What Goodstart can offer you:

• Competitive pay above the national award rates
• 15% discount off your childcare fees and up to 6 weeks paid parental leave
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Paid professional development
• Two wellbeing days included in your personal leave per year
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Retail discounts on insurance, travel and technology
• Uniform allowance and employee referral program

You’ll need:

Current QLD with Children Check

Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

Contact Anjana from our Talent Acquisition Team on 1800 222 543 or via email [e-mail]

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform.

YouTube video link: https://youtu.be/CPhcVIrW-Ak

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