Administration Assistant

Goodstart; Mount Isa City; On-site; AUD 45,000 - 64,000; Part time

Benefits offered by this job

Above national award pay

15% childcare discount

Wellbeing days

Professional development

Paid parental leave

Fitness Passport

Uniform allowance

Employee referral program

Job summary

Goodstart Mount Isa is seeking a Part-time Administrator to support the Centre Director, manage attendance pipelines, and deliver exceptional customer service to families in a busy childcare centre. The role includes administrative duties, completing tasks efficiently, and fostering strong partnerships with families within a friendly team.

Offering 25 hours per week, above-award pay and benefits, the position invites individuals with customer service experience to join a supportive community

Qualifications

• Experience in customer service or administration.
• Strong communication and organisational skills.
• Ability to manage multiple tasks and respond professionally to enquiries.

Responsibilities

• Support the Centre Director to prioritise and build the centre’s attendance pipeline.
• Deliver high standard customer service and respond to enquiries in a friendly, professional manner.
• Perform key business administration tasks.
• Build and maintain strong relationships with families.

Skills

Customer service

Administrative skills

Communication

Job description

Select how often (in days) to receive an alert: Get job alerts

Employment Type: Part time | 25 hours per week

Pay: $39.34 per hour + Superannuation + Benefits

Provide a warm welcome to children and families while supporting your centre team

Competitive pay above the national award rates

Get 15% discount off your childcare gap fees

Are you looking for a chance to use your customer service skills to make a difference? Whether you’re an experienced administrator or you think you’ve got the skills to excel in this role, we’d love to talk to you about which of our amazing opportunities would be the best fit for you.

In this role, you will:

Support the Centre Director to prioritise and build the centre’s attendance pipeline

Deliver a high standard of customer service, including responding to enquiries in a friendly and professional manner

Perform key business administration tasks

Build and maintain strong relationships with families

About GoodstartMount Isa:

• Located only minutes from the CBD and Hospital.
• Our recently upgraded outdoor environment has shaded playgrounds, designated bike track, water play area, vegetable garden pods, beautifully landscaped gardens, sand pit, climbing area and a fresh coat of paint.
• The centre provides care and learning for children in Nursery, Toddler, Senior Toddler, Pre-Kindy, and Kindergarten. We provide a play-based curriculum that is based on the individual needs of the children.
• Our centre encourages cultural diversity and has close ties within the community. We endeavour to build strong relationships between the home and centre while respecting the culture and values of our families.

• Located only minutes from the CBD and Hospital.
• Our recently upgraded outdoor environment has shaded playgrounds, designated bike track, water play area, vegetable garden pods, beautifully landscaped gardens, sand pit, climbing area and a fresh coat of paint.
• The centre provides care and learning for children in Nursery, Toddler, Senior Toddler, Pre-Kindy, and Kindergarten. We provide a play-based curriculum that is based on the individual needs of the children.
• Our centre encourages cultural diversity and has close ties within the community. We endeavour to build strong relationships between the home and centre while respecting the culture and values of our families.

WhatGoodstart can offer you:

• Competitive pay above the national award rates
• 15% discount off your childcare fees and up to 6 weeks paid parental leave
• Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price
• Paid professional development
• Two wellbeing days included in your personal leave per year
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Retail discounts on insurance, travel and technology
• Uniform allowance and employee referral program

You’ll need:

Current QLD Working with Children Check

Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check along with Certificate of Completion for the National Child Safety Foundation Training, completed via Geccko platform.

Have a question? Contact Fiona from our Talent Acquisition Team on 1800 222 543 or via email [e-mail]