Accounts Receivable Officer

Lake Imaging; Geelong; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Parental Leave

Fitness Passport

Employee Discounts

Recognition Programs

Referral Bonuses

Career Advancement

Community & Social Events

Free Parking

Job summary

Lake Imaging, Geelong, is seeking an experienced Accounts Receivable Officer to manage billing for patient accounts, ensure accuracy, and maintain strong relationships with patients and clients.

You will handle receipting, debt collection, queries, ledger end-to-end, and reporting with Excel and Word, contributing to the financial health of the clinic network.

The role offers a competitive salary, supportive team environment, and opportunities for career advancement.

Qualifications

• Experience as Accounts Receivable Officer, preferably in healthcare.
• High accuracy and speed in processing transactions.
• Strong attention to detail to avoid errors and ensure accuracy.
• Effective time management to handle a steady flow of work and deadlines.
• Ability to work in a multi-disciplinary team and provide excellent customer service.

Responsibilities

• Payment receipting: process payments and ensure timely entries.
• Debt management: send reminders and follow up on outstanding debts.
• Account queries: investigate and resolve account-related questions promptly.
• Ledger management: manage a designated ledger end-to-end with accurate records.
• Meet collection targets and contribute to financial health of the organization.
• Record retention: maintain accurate transaction records per policies.
• New accounts: manage new patient accounts and claims.
• Customer support: assist customers with account inquiries.
• Utilize Excel and Word for data management and reporting.

Skills

Accounts Receivable

Attention to detail

Time management

Team player

Tools

Excel

Word

Job description

About Us

Lake Imaging, founded in 2002 , has become the largest radiology provider in central and western Victoria , with more than 19 clinics providing a wide range of diagnostic imaging services to St John of God private hospitals, community-based clinics, and specialty centres in Melbourne, Ballarat, Geelong, and Warrnambool.

About The Role

We’re seeking an experienced Accounts Receivable Officer to join our Geelong team. This pivotal role involves managing the financial transactions related to patient accounts, ensuring the accuracy and efficiency of billing, and maintaining excellent relationships with patients and clients.

Key Responsibilities

• Payment Receipting: Accurately process payments and ensure timely entries.
• Debt Management: Issue reminder statements and follow up on outstanding debtors through follow up emails and phone calls.
• Account Queries: Investigate and resolve any queries related to accounts promptly and professionally.
• Ledger Management: Demonstrated experience in managing a designated ledger end-to-end, ensuring all transactions are recorded accurately.
• Collection Targets: Work diligently to achieve collection targets and contribute to the financial health of the organization.
• Record Retention: Maintain accurate records of all transactions and interactions in line with company policies.
• New Accounts: Assess and manage new patient accounts and claims, ensuring all information is correct and up-to-date.
• Customer Support: Assist customers with account-related inquiries, providing exceptional service.
• Software Proficiency: Utilize Excel and Word efficiently for data management and reporting.

About You

• Experience: Proven experience as an Accounts Receivable Officer, preferably in the health industry (highly regarded but not essential).
• Accuracy and Speed: Capable of processing transactions accurately at a high speed.
• Attention to Detail: Exceptional attention to detail to avoid errors and ensure accuracy in all tasks.
• Time Management: Ability to manage time effectively, handling a steady inflow of work and meeting strict deadlines.
• Organizational Skills: Demonstrated planning, organizational, and analytical problem-solving skills.
• Team Player: Ability to work effectively as part of a multi-disciplinary team.
• Attitude: Positive "can-do" attitude and a proactive approach to challenges.

Why Join Us

• Competitive Salary: Attractive salary with annual reviews to recognize your contributions.
• Paid Parental Leave: Additional leave to support new parents.
• Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
• Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
• Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
• Referral Bonuses: Financial incentives for referring great talent to our team.
• Career Advancement: Opportunities for career growth and succession planning within an innovative company.
• Community and Social Events: Engage in a supportive workplace with free parking and great social events.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.