Account Manager - Wholesale FMCG

Future You; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career development

Collaborative culture

Strong growth potential

Competitive salary

Training and support

Job summary

Future You in Sydney is seeking a Wholesale Account Manager to own a portfolio of wholesale customers, build strong relationships, and drive sustained sales growth across the wholesale channel.

You will combine account management, business development, and customer service, working with buyers and decision-makers to identify opportunities, execute promotions, and maximise revenue while delivering outstanding service.

Qualifications

• Experience in account management or business development.
• Strong communication and relationship-building skills.
• Proven ability to achieve sales targets.
• Experience in wholesale, FMCG or distribution is preferred.

Responsibilities

• Manage and grow a portfolio of wholesale accounts.
• Engage buyers and procurement to drive revenue.
• Identify opportunities for ranging, promotions, upselling, and cross-selling.
• Maintain CRM with accurate pipeline and forecast.
• Deliver exceptional customer service and timely follow-ups.
• Collaborate with sales team on national campaigns.

Skills

Account management

Business development

CRM systems

Phone-based sales

Customer service

Negotiation

Tools

CRM software

Microsoft Office

Job description

• Fantastic offices with onsite supermarket !
• Fun, supportive and collabrative culture.
• Lots of ipportunity for career growth

• Fantastic offices with onsite supermarket !
• Fun, supportive and collabrative culture.
• Lots of ipportunity for career growth

The Company

This is an opportunity to join a well-established and growing business with a strong presence across the wholesale market. Known for its customer-first approach and quality product portfolio, the company has built a reputation for delivering value, reliability, and exceptional service to its partners. With ambitious growth plans through constant brand aqusition and category growth they are looking for a commercially minded Wholesale Account Manager to take ownership of an established customer base and play a key role in driving sales performance across the wholesale channel.

The Role

As the Wholesale Account Manager, you will be the primary point of contact for a portfolio of wholesale customers, ensuring strong relationships, consistent engagement, and ongoing sales growth. This is a highly commercial role that combines account management, business development, and customer service. You'll work closely with customers to identify opportunities, drive product uptake, execute promotional activity, and maximise revenue while delivering an exceptional customer experience.

Key responsibilities include:

• Managing and growing a portfolio of wholesale accounts through proactive phone-based account management.
• Building strong relationships with buyers, procurement contacts, and key decision-makers.
• Identifying opportunities to increase sales through ranging, promotional activity, upselling, and cross-selling initiatives.
• Ensuring customers are informed of new products, promotions, and growth opportunities relevant to their business.
• Developing and maintaining a healthy sales pipeline while accurately updating CRM systems.
• Achieving monthly and annual sales targets across volume, revenue, and profitability metrics.
• Delivering a high standard of customer service through timely follow-up and responsive account management.
• Supporting the successful execution of national and state-based promotional campaigns.
• Providing sales reporting, insights, and market feedback to support business decision-making.
• Working collaboratively with the wider sales team to drive channel growth and customer retention.

You

You are a relationship-driven sales professional who thrives on building partnerships, uncovering opportunities, and delivering results. You enjoy engaging with customers, are confident influencing decision-makers, and bring a proactive approach to managing accounts.
To be successful, you will bring:

• Previous experience in account management, internal sales, customer success, or business development.
• Strong commercial acumen with the ability to identify revenue-generating opportunities.
• Excellent communication skills and confidence building relationships over the phone.
• Experience managing multiple customer accounts while maintaining exceptional attention to detail.
• A customer-centric approach and commitment to delivering outstanding service.
• Strong organisational skills with the ability to prioritise and manage competing demands.
• Experience using CRM systems and Microsoft Office applications.
• A resilient, driven, and self-motivated attitude with a passion for achieving targets.
• Experience within wholesale, FMCG, distribution, consumer goods, or a related industry will be highly regarded.

On Offer

• Join a growing organisation with genuine career development opportunities.
• Supportive leadership team and collaborative culture.
• Established customer portfolio with strong growth potential.
• A role that combines relationship management with commercial sales responsibility.
• Exposure to a diverse and well-regarded product portfolio.
• Ongoing training, development, and support.
• Competitive salary package with performance incentives.
• The opportunity to make a genuine impact in a business that values initiative, accountability, and customer success.

If you're a commercially focused relationship builder who loves working with customers and driving growth, we'd love to hear from you.