Account Manager

Elmo; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work arrangements

Generous staff benefits

Work-life balance

Job summary

Universities Admissions Centre (UAC) is seeking an Account Manager to strengthen partnerships, identify opportunities, and drive commercial success while improving student access to education.

This role requires strategic thinking and 5+ years in B2B account management, with strong negotiation skills for Director and C-suite levels. Flexible work arrangements and a 12-month fixed-term appointment are offered.

Qualifications

• 5+ years of experience in B2B account management, preferably in education, or related sector.
• Proven success in developing and managing client portfolios.
• Strong communication and negotiation skills with experience engaging at Director and C-suite levels.
• Ability to influence decision-making through formal and informal discussions.
• Collaborative mindset and ability to work with internal teams.
• Analytical skills to interpret sales data for strategic planning.
• Self-motivation and adaptability in a dynamic market.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Build and nurture long-term client relationships as a trusted advisor.
• Develop and execute strategic account plans aligned with client goals.
• Lead contract negotiations and renewals with key stakeholders.
• Identify growth opportunities and showcase UAC’s solutions.
• Work cross-functionally to drive customer-centric initiatives and outcomes.
• Use data-driven insights to measure success and adapt strategies.
• Monitor market trends to anticipate client needs.

Skills

B2B Account Mgmt

Client Portfolio Mgmt

C-Suite Engmt

Negotiation Skills

Stakeholder Engagement

Data Analytics

Collaboration

Office Proficiency

Tools

MS Office

Job description

Job Category: Account Management/Client Relations

What we do

The Universities Admissions Centre (UAC) was established in 1995 and is the largest tertiary admissions centre in Australia. Owned by universities in NSW and the ACT, UAC’s mission is to provide excellence in admissions services, including the calculation of the Australian Tertiary Admission Rank (ATAR).

Job Description

Shape the Future of Higher Education – Join UAC as an Account Manager!

Are you a strategic thinker with a passion for building strong client relationships and delivering impactful marketing solutions? Do you thrive in a collaborative, forward-thinking environment where your ideas can drive real change? If so, we want to hear from you!

At UAC, we’re on a journey of growth and transformation, developing innovative solutions that support higher education institutions and students. As an Account Manager, you’ll play a key role in strengthening partnerships, identifying new opportunities, and driving commercial success—all while making a tangible impact on students’ access to education.

What You’ll Do as an Account Manager, you will:

• Build and nurture long-term client relationships, acting as a trusted advisor.
• Develop and execute strategic account plans aligned with business and client goals.
• Lead contract negotiations and renewals with key stakeholders.
• Identify growth opportunities and showcase UAC’s innovative solutions.
• Work cross-functionally to drive customer-centric initiatives and deliver outstanding outcomes.
• Use data-driven insights to measure success and continuously improve strategies.
• Monitor market trends to anticipate and respond to evolving client needs.

Desired Skills and Experience

What We’re Looking for

We’re seeking a commercially astute professional with a strong background in B2B account management and a track record of success in stakeholder engagement. The ideal candidate will have:

• 5+ years of experience in B2B account management, preferably in the education sector (but not essential).
• Proven success in developing and managing client portfolios.
• Strong communication and negotiation skills, with experience engaging at Director and C-suite levels.
• The ability to influence decision-making through formal and informal discussions.
• A collaborative mindset, working effectively with internal teams to drive results.
• Analytical skills to interpret and leverage sales data for strategic planning.
• Self-motivation, emotional intelligence, and the ability to adapt to a dynamic market.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Why Join UAC?

We’re a dynamic organisation and proud to offer excellent conditions, including a competitive remuneration package, generous staff benefits, and a genuine work/life balance.

We provide flexibility for our staff who are continuing to work from home and the office. We have the technology platforms and ethos to ensure our remote teams continue to stay connected!

This is an excellent opportunity to be part of the continued success of UAC as we deliver cutting-edge platforms that facilitate lifelong learning.

• Competitive salary and generous staff benefits.
• Flexible work arrangements and a strong commitment to work-life balance.
• Opportunities to lead high-impact projects that shape the education sector.
• A collaborative, inclusive workplace that values innovation and professional growth.

This is a 12-month fixed-term appointment (FTA) with the potential for growth. We welcome applicants from all backgrounds and are committed to fostering an inclusive culture that reflects the diverse communities we serve.