Account Manager - Sampling, Activations & Campaigns

CHILL; Sydney; On-site; AUD 95,000 - 110,000; Full time

Benefits offered by this job

Flexible working arrangements

Work on exciting projects

Supportive team environment

Job summary

A dynamic marketing agency in Sydney is looking for an experienced Account Manager to oversee sampling activations and manage client relationships. The ideal candidate will have 4-7 years in related fields, strong logistics skills, and a proactive approach to problem-solving. Competitive salary of A$95,000 - A$110,000 per year, with a focus on outcome-driven work within a supportive team environment.

Qualifications

• 4-7 years of experience in activations, campaigns, or sampling.
• Client-facing confidence and trust-building.
• Strong logistics and activation delivery.

Responsibilities

• Run sampling activations from pitch to pack down.
• Keep clients informed and ahead of themselves.
• Own timelines, budgets, and campaign logistics.

Skills

Relationship smarts

Operational chops

Prioritisation skills

Commercial awareness

Problem-solving mindset

Team player energy

Growing leadership

Tools

HubSpot

Xero

Job description

Account Manager - Sampling, Activations & Campaigns

CHILL Brookvale, New South Wales, Australia

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This range is provided by CHILL . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$95,000.00/yr - A$110,000.00/yr

This Isn't Just Another Account Manager Gig

You're the person clients call when things go sideways — and you fix it.

But you're also the one who spots the problem before it hits.

The missing product. The wrong label. The activation pack that wasn't triple-checked.

You know the details that build trust and why clients come back.

At CHILL, we don't do fluff. We make campaigns happen — fast, fun, and full of momentum.

From brand activations and sampling programs to creative logistics and post-event wrap-ups, we're the team behind the scenes making everything look on point.

It's not always glamorous — there's freight, inventory checks, field teams, and last-minute curveballs, but! When it lands?

It really lands. Campaigns delivered. Clients impressed. Moments that stick.

Examples include handling eBay's 21st birthday and delivering 759 Messina mushroom cakes across the country, as well as launching new products to market and into the hands of consumers, such as Little Moons mochi balls in Australia.

Requirements

️ What You'll Actually Do

This is a hands-on role where you'll:

• Run sampling activations like a pro — from pitch to pack down
• Keep clients in the loop (and sometimes ahead of themselves)
• Own timelines, budgets, and campaign logistics like a backstage boss
• Spot problems early, fix them fast, and leave clients saying "nailed it"
• Collaborate with ops, drivers, and warehouse legends to keep activations tight
• Generate leads using HubSpot & manage basic invoicing in Xero
• Support and guide a junior coordinator to build team strength
• Pitch tailored solutions that meet client needs and drive account growth
  
  

What You Bring

You don't need to be perfect — but you do need to bring:

• Relationship smarts - client-facing confidence and trust-building
• Operational chops - strong logistics and activation delivery
• Prioritisation skills - calm under pressure, clarity in the chaos
• Commercial awareness - you know what matters to the bottom line
• Problem-solving mindset - you don't wait to be told, you act
• Team player energy - you lift the people around you
• Growing leadership - ready to mentor and take the next step
  
  

You'll also bring — or quickly build — knowledge of temperature protocols (yes, ice cream must stay frozen).

This Role Suits You If...

• You're an Account Executive ready to step up, or
• A mid-level Account Manager looking for more ownership
• You've got 4-7 years' experience in activations, campaigns, or sampling
• You like being in the field as much as on the tools
• You've got a sense of humour and don't mind rolling up your sleeves
  
  

Benefits

What's in It for You

• Flex where it counts — we value outcomes over office chairs
• Projects that make you proud — work that gets noticed
• Real brands, real results — not just pitch decks
• Tight team, good banter — we've got your back
• Base: Sydney or Melbourne — campaigns are national
• Doing cool things better - is our brand promise
• Salary: $95,000 - $110,000
  
  

No formal cover letter needed. Just tell us why this sounds like your kind of gig. We'll take it from there.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  IT Services and IT Consulting

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