Account Manager

Mulpha International Bhd Company No: 197401002704 (19764-T)

Sydney

On-site

AUD 70,000 - 95,000

Full time

4 days ago

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Benefits offered by this job

Hotel and Dining Discounts

Birthday Leave

Lifestyle Platform with 400+ retailer

Salary Sacrificing/Financial Education

Career Progression/Mulpha Academy/Stud

Wellbeing Hub/Healthcare Discounts/EA

Free Car Parking/Discounts at offices

Job summary

The Signal Group in Sydney is seeking an Account Manager to focus on client retention, new business wins and growing our Sydney market share. You will build a strong pipeline through strategic networking and relationship building.

You will manage budgets, identify opportunities, and collaborate with internal teams to onboard clients and expand the account portfolio. A proven sales background in related industries is preferred and the role offers a permanent full-time position.

Qualifications

Proven business development experience.
Experience in retail, merchandise, apparel, safety or promotional products is highly desirable.
Track record of growing a B2B customer base and achieving sales targets.
Experience in sales reporting and territory planning.
Strong sales discipline and communication skills.

Responsibilities

Achieve budgeted sales and trading margin targets.
Monitor sales by product group to identify opportunities.
Develop strategies for organic growth.
Onboard customers for successful first orders with internal teams.
Plan contracts and retention strategies with key stakeholders.
Meet with management to discuss contracts, growth opportunities and territory opposition.
Understand reporting needs and prepare regular updates.
Collaborate with the Group Sales Manager to set an annual client budget.

Skills

Business development

Sales targets

Territory planning

Communication skills

Client relationship management

Job description

Account Manager

Posted: 11/09/2026

Closing Date: 27/11/2026

Job Type: Permanent - Full Time

Location: Sydney

Job Category: Sales

The Signal Group is one of Australia’s largest staff identification and branded merchandise providers. We specialize in creating high-quality branded products for businesses, events, and organizations nationwide. With a reputation for excellence and innovation, we pride ourselves on delivering exceptional products and outstanding customer service.

We work closely with our clients to develop customised products to showcase the full potential of their brands. We support them with innovative solutions that identify people, recognise their achievements, and help their diverse business grow.

In the role of Account Manager, you will focus on client retention, new business wins and grow our Sydney market share. You will have a strong desire to want to grow and develop a strong pipeline of business opportunities through strategic networking and relationship building.

Key Responsibilities Will Include But Not Limited To

Achieve budgeted sales and trading margin contribution targets.
Monitor sales by product group to identify areas of opportunity.
Develop strategies to further advance organic growth.
Onboarding customers for successful first order in partnership with internal account management team.
Strategic plans for contract retention working alongside key stakeholders.
Meet regularly with management to discuss contracts, field work, growth opportunities and opposition activities in the territory.
Understand reporting needs and proficiency.
Liaise with Group Sales Manager to prepare an annual budget by client.

YOUR BACKGROUND

Proven business development experience.
Previous experience in retail, merchandise, apparel, safety and or promotional products would be highly desirable.
Growing B2B customer base success in winning new business and achieving sales targets.
Sales reporting and territory planning experience.
Strong sales discipline and communication skills.

Mulpha Benefits