Partner Manager

Blue Light Card; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Annual leave

Health insurance contribution

Development fund

Parental leave

EAP

Blue Light Card

Hybrid work

Job summary

Blue Light Card in Sydney is seeking a Senior Account Manager to own a portfolio of partner accounts, driving renewals, growth and Retail Media revenue. You will build enduring relationships with major brands like The Iconic, Samsung, Breville, Woolworths and Yo-Chi to deliver commercial outcomes.

You will lead contract negotiations, monitor KPIs, and collaborate with internal teams to ensure campaigns run smoothly while expanding opportunities across the portfolio in a fast-paced, data-driven

Qualifications

• 8+ years of experience in account management, partnerships or related roles in retail, loyalty or affiliates.
• Proven ability to grow accounts and close commercial contracts.
• Comfort with drawing insights from data to influence initiatives.

Responsibilities

• Own revenue and KPI targets across a portfolio of partner accounts.
• Manage renewals and post-acquisition growth.
• Build relationships with partner stakeholders and affiliates.
• Pitch and close Retail Media opportunities.
• Keep offers current and relevant as member needs evolve.
• Collaborate with internal teams to meet commercial objectives and campaigns.
• Maintain accurate account records and analyze performance trends.

Skills

Account management

Relationship building

Data analysis

Sales negotiation

Tools

CRM software

Excel

Job description

At Blue Light Card, our mission is to support and celebrate those who serve communities with unwavering dedication - from emergency services to healthcare, defence, and education sectors. By offering exclusive benefits and discounts through partnerships with top brands, we aim to make a meaningful impact on their everyday lives.

Founded in the UK in 2008, we now have more than 6 million members globally. We launched in Australia in 2022 with the same commitment to supporting those who serve. This is an opportunity to be part of a team driving the next chapter of Blue Light Card’s journey, blending purpose with measurable commercial success.

We're looking for a Senior Account Manager to own a portfolio of partner accounts (everything from The Iconic, Samsung, Breville, Woolworths & Yo-Chi) to drive renewals, growth and Retail Media revenue, while building the kind of relationships that keep them investing in us for the long run.

What you'll do

• Own revenue and KPI targets across your portfolio of partner accounts, managing renewals and post-acquisition growth
• Build strong relationships with partner stakeholders and affiliates, and contribute to initiatives that strengthen retention across the wider team
• Pitch and close Retail Media sales opportunities with confidence
• Keep partner offers sharp and relevant, evolving them as member needs change
• Partner with internal teams to deliver on commercial objectives, resolve issues and support campaign execution
• Be in the data: you'll keep account information and agreements accurate and up to date
• Track account performance, report on KPIs and use the data to spot what's working and what needs to change

What we're looking for

• 8+ years' experience in an Account Management, Partner, or similar relationship driven role from a retail, loyalty, marketplace, affiliate, or similar background
• A track record of building relationships and growing accounts commercially
• Success negotiating and landing commercial contracts
• You're comfortable with data: you can draw out trends and insights to shape new initiatives
• A growth mindset - you move at pace and hold yourself to hitting (or beating) targets
• A genuine collaborator who works well across teams and values getting there together
• QSR or travel experience would be a huge plus

What’s on offer

• 24 days annual leave + your birthday off, moments that matter leave & volunteer leave
• $1,000 health insurance contribution + $1,000 personal development fund
• Paid parental leave, an EAP, and your own Blue Light Card
• Hybrid working — 3 days in our Sydney CBD office, 2 from home