Account Manager

360 Engineering; Newcastle-Maitland; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Company vehicle or allowance

Laptop, phone, and tablet

Flexible hours

Competitive salary package

Job summary

360 Engineering is seeking an experienced services delivery and account manager to join our automation and electrical engineering team in Sydney or Newcastle. You will lead engagement with current and future customers, ensure satisfaction, and identify opportunities to expand our services offering in line with our growth strategy.

You will coordinate service delivery with engineering management, help secure new projects, and actively contribute to tendering and quoting activities while

Qualifications

• Strong communication and ability to build positive customer relationships.
• Industrial sector experience in water/wastewater, mining or related fields is essential.
• Understanding of EC&I technology and commercial acumen.
• Ability to identify customer needs and develop services offerings to match.

Responsibilities

• Lead engagement with current and future customers to ensure satisfaction and strong relationships.
• Coordinate and project manage services within assigned accounts in collaboration with engineering management.
• Identify new leads and capture accounts in line with company strategy.
• Assist tendering and quoting activities to convert opportunities into orders.

Skills

Communicative

Customer-focused

Industrial EC&I knowledge

Commercial acumen

Tools

Microsoft Office

Job description

Unlock Your Potential with 360 Engineering!

Seeking results driven professionals to join our high performing automation services delivery business.

We have an opportunity for an experienced services delivery and account manager based in either Sydney or Newcastle.

If you’re passionate about satisfying customers, beating the competition, and you thrive in an agile and collaborative environment, we want to hear from you!

360 Engineering is an Automation and Electrical engineering business that provides turnkey solutions and services to varied clients across NSW and QLD. Our core business is water waste water, but we also have a proven record in delivering for other key industrial sectors including infrastructure, mining and energy.

Why Join Us?

Autonomy and Opportunity:

Bring your ideas and innovaton, act on your own iniativies to help drive growth in our business in an organisation that is open minded and ambitious.

Diverse Portfolio:

Support a variety of customers and help secure new projects and accounts, from small to large scale, delivering cutting edge solutions.

Growth Opportunities:

Build your network and industry profile.

Supportive Team:

Be part of a friendly and highly skilled team dedicated to delivering outstanding results and supporting each other.

Flexible Hours:

We offer flexible work hours to help you balance work and life.

What You’ll Do

Account Management:

Lead the engagement with our current and future customers. Ensure your assigned customers are satisfied and continue to strengthen the relationship.Identify future needs of customer and help develop our services offering to match.

Services Delivery:

Oversee, coordinate and project manage the services and minor projects within your assigned accounts in callaboration with our engineering management.

Business Development:

Leverage your existing network, identify new leads, and capture new accounts in alignment with our strategy. Help market our business.

Sales:

Actively convert opportunities into orders. Supporting tendering and quoting activities.

Who You Are

Communicative and Customer-Focused:

Possess strong communication skills and a knack for building positive relationships with customers. You are persuasive and trustworthy.

Experience:

Water waste water, mining, and other industrial sector experience essential.

Skills:

A confident high level understanding of industrial EC&I technology. Attention to detail, intuitiation, and strategic thinking. An advanced level of commercial acumen.

Collarborative:

A team player who respects varying points of view and operates with the team goals front of mind.

Flexible and Eager:

Open to feedback, keen to learn, committed to service excellence.

Access to renown industry professionals and mentorship

Autonomy and backing, enabling you to make your stamp on industry.

Company vehicle or allowance, laptop, phone, and tablet.

Competitive salary package.

Join us and help shape the future of industry!