Strategic Account Leader – Industrial Automation

360 Engineering; Newcastle-Maitland; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Company vehicle or allowance

Laptop, phone, and tablet

Flexible hours

Competitive salary package

Job summary

360 Engineering is seeking an experienced services delivery and account manager to join our automation and electrical engineering team in Sydney or Newcastle. You will lead engagement with current and future customers, ensure satisfaction, and identify opportunities to expand our services offering in line with our growth strategy.

You will coordinate service delivery with engineering management, help secure new projects, and actively contribute to tendering and quoting activities while

Qualifications

• Strong communication and ability to build positive customer relationships.
• Industrial sector experience in water/wastewater, mining or related fields is essential.
• Understanding of EC&I technology and commercial acumen.
• Ability to identify customer needs and develop services offerings to match.

Responsibilities

• Lead engagement with current and future customers to ensure satisfaction and strong relationships.
• Coordinate and project manage services within assigned accounts in collaboration with engineering management.
• Identify new leads and capture accounts in line with company strategy.
• Assist tendering and quoting activities to convert opportunities into orders.

Skills

Communicative

Customer-focused

Industrial EC&I knowledge

Commercial acumen

Tools

Microsoft Office

Job description

360 Engineering is seeking an experienced services delivery and account manager to join our automation and electrical engineering team in Sydney or Newcastle. You will lead engagement with current and future customers, ensure satisfaction, and identify opportunities to expand our services offering in line with our growth strategy.

You will coordinate service delivery with engineering management, help secure new projects, and actively contribute to tendering and quoting activities while