Account Manager - Field Recruitment & Client Growth

Ashley Services Group; Melbourne; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Weekly pay

Employee Assistance Program

Real career progression

Work with Australia’s largest travel?…

End-of-year events

Job summary

Ashley Services Group seeks an Account Manager to join our blue-collar recruitment team in Laverton North, VIC. This full-time, permanent role blends office and on-site work as you deliver top-tier service to our clients and associates.

You will visit client sites regularly, manage end-to-end employee lifecycle, coordinate rosters, and maintain strong relationships with employers and workers. Previous sales or CRM experience is preferred, with strong communication and organisation skills.

Qualifications

• Experience in sales or CRM roles.
• Excellent verbal and written communication skills.
• Strong attention to detail and time management.
• Confident and friendly phone manner.
• Positive attitude with proactive problem solving.
• Computer literate with relevant systems.
• Ability to thrive in a small, efficient team.
• Valid driver's licence and reliable transport.

Responsibilities

• Maintain client site presence through regular visits.
• Fill high-volume client job orders.
• Create and manage staff rosters per client needs.
• Conduct regular client site visits.
• Ensure high-quality service via proactive liaison and account management.
• Oversee end-to-end employee lifecycle, including onboarding and performance management.
• Address payroll and WHS-related issues professionally.
• Develop strong relationships with clients and casual employees.
• Foster a positive, collaborative work environment.
• Perform administrative tasks to support operations.

Skills

Sales experience

Customer relationships

Communication skills

CRM software

Tools

CRM software

Job description

Ashley Services Group seeks an Account Manager to join our blue-collar recruitment team in Laverton North, VIC. This full-time, permanent role blends office and on-site work as you deliver top-tier service to our clients and associates.

You will visit client sites regularly, manage end-to-end employee lifecycle, coordinate rosters, and maintain strong relationships with employers and workers. Previous sales or CRM experience is preferred, with strong communication and organisation skills.