Account Manager

Bradnam's Windows & Doors; Ballina Shire; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

Discretionary incentive bonus

Ongoing product and sales development

Job summary

Bradnam’s Windows and Doors is seeking an Account Manager to join the Ballina team and take ownership of customer relationships and growth opportunities across the Northern Rivers and Northern NSW region.

You will be out in the community meeting customers, building long-term relationships, and working with internal teams to deliver tailored window and door solutions. The role emphasizes autonomy in territory management and strong customer partnerships.

Qualifications

• Experience in account management, sales or business development.
• Ability to build and maintain long-term customer relationships.
• Strong communication, negotiation and influencing skills.

Responsibilities

• Manage and strengthen relationships with existing customers across the Northern Rivers.
• Identify and develop new business opportunities within your territory.
• Grow sales and achieve targets and KPIs.
• Be the trusted point of contact for customers throughout their projects.
• Understand customer needs and recommend made-to-order window/door solutions.

Skills

Account management

Sales

Business development

Relationship selling

Negotiation

Communication

Job description

Account Manager - Ballina, Northern NSW

Build relationships. Grow your territory. Make a difference.

Bradnam’s Windows and Doors is looking for an Account Manager to join our Ballina team and take ownership of customer relationships and growth opportunities across the Northern Rivers and Northern NSW region.

This is a fantastic opportunity for a people-focused, commercially minded sales professional who loves being out in the community, meeting customers and building long-term relationships across the building and construction industry.

If you’re someone who enjoys having the freedom to manage your own territory, uncover new opportunities and become a trusted partner to your customers, we’d love to hear from you.

About the Opportunity

As an Account Manager, you’ll be at the forefront of Bradnam’s relationship with our customers across the region. You’ll manage and grow an existing customer base while actively identifying new opportunities across builders, trades, developers, homeowners and other industry partners.

Your day-to-day will be varied. You could be meeting with a builder to discuss their next project, visiting a customer onsite, working with our internal teams to find the right solution, following up a new opportunity or simply catching up with an existing customer to understand what they need next.

You’ll be responsible for:

• Managing and strengthening relationships with existing customers across the Northern Rivers
• Identifying and developing new business opportunities within your territory
• Growing sales and achieving agreed targets and KPIs
• Becoming a trusted point of contact for customers throughout their projects
• Understanding customer needs and recommending the right made-to-order window and door solutions
• Working closely with our internal sales, manufacturing and operations teams to deliver a great customer experience
• Keeping up to date with industry trends, projects and opportunities across the local market
• Representing the Bradnam’s brand in the community and delivering the “Bradnam’s Difference” every day

You’ll be supported with comprehensive product training, the tools you need to succeed and a wider team who are genuinely invested in helping you build a successful career with Bradnam’s.

About You

We’re looking for someone who is naturally confident, enjoys meeting people and knows how to turn a conversation into a great customer relationship.

You’ll ideally have:

• Previous experience in account management, sales, business development or relationship-based selling
• Experience within the building, construction or manufacturing industry would be highly regarded, but isn’t essential
• A genuine passion for building long-term customer relationships
• Strong commercial awareness and a drive to achieve sales targets and KPIs
• Excellent communication, negotiation and influencing skills
• Strong organisation and time-management skills
• The ability to work autonomously while staying connected to a wider team
• A willingness to learn our products and develop strong technical knowledge
• A positive, proactive attitude and the confidence to get out there and create opportunities

Most importantly, you’ll know the Northern Rivers market, enjoy dealing with people and want to build something long-term — both with your customers and with Bradnam’s.

When you Open a Bradnam's Door, you'll Benifit From:

• Competitive salary + fully maintained company vehicle + discretionary incentive bonus
• A supportive and collaborative leadership team who genuinely live the “Bradnam’s Difference”
• 17.5% annual leave loading during periods of annual leave
• Ongoing product, sales and professional development opportunities
• Career opportunities across the wider Bradnam’s Group
• A Safety First culture, supported by onsite Health & Wellbeing Programs
• The opportunity to work with a long-established Australian family-owned business
• The chance to build genuine relationships and make an impact across the local Northern Rivers community

About Us

The Bradnam’s Group is a proud Australian family-owned manufacturing business that has been operating for 49 years. What started in a backyard in Hervey Bay has grown into a team of more than 1,800 people, with manufacturing sites stretching from Cairns to Melbourne, supported by an Australia-wide network of Licensees.

The Group includes Bradnam’s Windows and Doors, National Glass, Queensland Plastics, Cesana and National Aluminium. While we’ve grown considerably over the years, we’ve never lost sight of what makes us who we are —our people, our customers and the relationships we build along the way.

At Bradnam’s, we’re proud of the difference we make for our customers and the communities in which we operate.

Bradnam’s is an equal opportunity and anti-discrimination employer committed to providing a working environment that values inclusion and diversity.

Our recruitment process includes psychometric testing and pre-employment medical assessments. All applicants will be asked to provide evidence of their legal Working Rights within Australia.