Account Manager

Jobtailor; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Jobtailor in Sydney, Australia seeks an Account Manager to lead client campaigns and drive revenue growth. You will own the account roadmap, brief specialist teams, and coordinate cross-functional delivery to meet objectives and KPIs.

You will manage campaigns across Google, Meta, TikTok and Pinterest, analyse performance, and communicate insights to senior stakeholders. A fast-paced environment with a focus on e-commerce strategies awaits.

Qualifications

• 3+ years in account management and performance marketing in a digital agency.
• Experience managing digital advertising campaigns across Google, Meta, TikTok and Pinterest.
• Strong analytical skills to optimise campaign performance.
• Excellent communication, presentation and client management, including senior stakeholders.
• Critical and creative thinking with problem-solving abilities.
• Comfortable juggling multiple accounts in a fast-paced environment.
• Solid understanding of the e-commerce landscape and performance strategies.
• Alignment with core company values; certifications are a plus but not required.

Responsibilities

• Own the account plan and roadmap, aligning services to client objectives and KPIs.
• Act as the agency point of contact, building trust through proactive communication.
• Translate client requests into actionable briefs for specialist teams.
• Guide and pressure-test plans across agency disciplines.
• Oversee end-to-end delivery across accounts to meet scope and timelines.
• Take ownership of account revenue and retention targets with discipline leads.
• Prepare and present weekly and monthly progress reports and insights.
• Identify barriers to growth including UX, checkout flow, and offers.
• Track budgets and progress against KPIs and commercial goals.
• Collaborate with creative, strategy and specialist teams to meet briefs.

Skills

Account Management

Digital Advertising Campaigns

Analytical Skills

Client Management

E-Commerce Strategies

Tools

Google Ads

Meta Ads

TikTok Ads

Pinterest Ads

Campaign Performance Optimization

Budget Tracking

KPI Management

Proactive Communication

Performance Marketing

Job description

• Own the account-level plan and roadmap, aligning the agency's services to each client's objectives, e-commerce goals and KPIs
• Act as the agency point of contact for clients, building trust through proactive communication and value-driven insights
• Translate client requests and commercial goals into clear, actionable briefs for specialist teams
• Guide, brief and pressure-test plans across agency disciplines
• Oversee end-to-end delivery across accounts, coordinating specialist teams so work is briefed, on time and to scope
• Take ownership of account revenue and retention targets, working with discipline leads on recommendations to grow accounts
• Prepare and present regular weekly and monthly reports summarising progress, insights and takeaways
• Proactively identify barriers to growth, including website UX, checkout flow, offer competitiveness and creative fatigue
• Track account budgets and progress against agreed KPIs and commercial goals
• Collaborate with creative, strategy and specialist teams to ensure outputs meet the brief and client objectives

Requirements

• 3+ years in account management and performance marketing, digital advertising, or a similar role within a digital agency
• Strong track record of managing successful digital advertising campaigns across Google Ads, Meta Ads, TikTok Ads, and Pinterest Ads
• Strong analytical skills to extract insights and optimise campaign performance
• Excellent communication, presentation, and client management skills, with experience engaging senior stakeholders
• Critical and creative thinking with problem-solving skills
• Comfortable juggling multiple accounts in a fast-paced environment
• Strong understanding of the e-commerce landscape and performance strategies
• Alignment with core company values
• Relevant certifications (Google Ads, Meta Blueprint) are a plus but not essential

Core Competencies

Demonstrates expertise in account management and performance marketing, with a strong focus on digital advertising strategies and e-commerce objectives. Capable of delivering actionable insights and managing multiple accounts while ensuring alignment with client goals and KPIs.

Highest-signal resume keywords

• Account Management
• Digital Advertising Campaigns
• Analytical Skills
• Client Management
• E-Commerce Strategies

ATS Optimization Keywords

Hard Skills

• Google Ads
• Meta Ads
• TikTok Ads
• Pinterest Ads
• Campaign Performance Optimization
• Budget Tracking
• KPI Management
• Actionable Briefs
• Proactive Communication
• Performance Marketing

Soft Skills

• Excellent Communication
• Presentation Skills
• Critical Thinking
• Creative Problem-Solving
• Time Management

Certifications & Qualifications

• Google Ads
• Meta Blueprint

Industry Keywords

• E-Commerce
• Digital Agency
• Account Revenue
• Client Objectives
• Stakeholder Engagement