Account Manager

Beaumont Tiles; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Attractive remuneration package

Employee Assistance Program (EAP)

Training and development opportunities

Exclusive employee discounts

Job summary

Beaumont Tiles in Adelaide is seeking an experienced Account Manager to join our Residential & Commercial team. You will manage a portfolio of commercial clients, strengthen partnerships, and grow revenue through new business, referrals, cross-selling and upselling.

You will provide knowledgeable advice, accurate quotations, and a high level of service from the initial conversation through to project delivery.

Qualifications

• Experience in account management or business development.
• Track record of identifying opportunities and closing sales.
• Strong relationship-building and long-term client management.
• Experience with consultative selling, cross-selling and upselling.
• Strong communication, negotiation and presentation skills.
• Detail-oriented with excellent organisational skills.
• Confident using CRM systems and technology.
• Collaborative approach with internal teams.
• Positive, energetic and professional attitude.
• Experience in building, construction, trade or related industries is highly regarded.

Responsibilities

• Manage and grow a portfolio of commercial accounts.
• Develop strong relationships and become a trusted adviser to clients.
• Identify new business opportunities within the commercial building sector.
• Promote Beaumont Tiles' full range of tiles, bathroomware, stone, hard flooring and trade products.
• Cross-sell and upsell products and services to existing customers.
• Prepare detailed quotations and client presentations.
• Maintain accurate customer information and activity within the CRM.
• Attend client meetings, industry functions and networking events as required.
• Work closely with Customer Service, Operations, Design, Showroom and Finance teams to support seamless project delivery.
• Provide consistent follow-up and a positive customer experience.

Skills

Account management

Business development

Consultative selling

CRM proficiency

Communication

Negotiation

Presentation skills

Detail oriented

Team collaboration

Tools

CRM software

Job description

Location: SA STATE OFFICE AND WAREHOUSE ADELAIDE AIRPORT

Job Category: Sales

Build relationships. Grow accounts. Make an impact.

• Manage and grow key accounts across the commercial building sector
• Build trusted client relationships while identifying new sales opportunities
• Join Australia's leading tile, flooring and bathroomware retailer

Beaumont Tiles is Australia's leading retailer in tiles, hard flooring, and bathroomware, with over 110 stores nationwide. As an innovative market leader, we source the latest trends and products from around the globe to inspire dream spaces for homes and businesses. Our network of company-owned and franchised stores proudly services trade professionals, home builders, renovators, and the commercial sector. Backed by the Wesfarmers/Bunnings Group, we're committed to growth, quality, and exceptional customer experiences.

At Beaumont Tiles, we believe success starts with people. We foster a culture of belonging, inclusivity, and respect, reflecting the diversity of the communities we serve. We value individuality and encourage our team members to explore their passions, develop their skills, and achieve their full potential in a supportive environment.

WHY JOIN US?

• Be part of a company creating dream spaces for customers
• Attractive remuneration package
• Employee Assistance Program (EAP)
• Ongoing training and development opportunities
• Exclusive employee discounts
• Join the tile industry leader within the Wesfarmers/Bunnings Group
• Dynamic, supportive, and successful teams

Job Description

We are looking for an experienced Account Manager to join our Residential & Commercial team.

In this hands-on role, you will manage a portfolio of commercial clients, strengthen existing partnerships and identify opportunities to grow revenue through new business, referrals, cross-selling and upselling.

You'll work closely with customers throughout their buying journey, providing knowledgeable advice, accurate quotations and a high level of service from the initial conversation through to project delivery.

The Role

Your key responsibilities will include:

• Managing and growing a portfolio of commercial accounts
• Developing strong relationships and becoming a trusted adviser to clients
• Identifying new business opportunities within the commercial building sector
• Promoting Beaumont Tiles' full range of tiles, bathroomware, stone, hard flooring and trade products
• Cross-selling and upselling products and services to existing customers
• Preparing detailed quotations and client presentations
• Maintaining accurate customer information and activity within the CRM
• Attending client meetings, industry functions and networking events as required
• Working closely with Customer Service, Operations, Design, Showroom and Finance teams to support seamless project delivery
• Providing consistent follow-up and a positive customer experience

The role is focused on managing commercial accounts, generating new sales, providing high-quality customer service and maintaining accurate quotations and CRM records.

Desired Skills and Experience

About You

You will bring:

• Previous experience in account management or business development
• A strong track record of identifying opportunities and closing sales
• Confidence in building rapport and managing long-term client relationships
• Experience with consultative selling, cross-selling and upselling
• Strong communication, negotiation and presentation skills
• Excellent attention to detail and organisational skills
• Confidence using CRM systems and other technology
• A collaborative approach when working with internal teams
• A positive, energetic and professional attitude
• Experience within the building, construction, trade, flooring or related industries will be highly regarded

If you're a commercially minded relationship builder who enjoys growing accounts and delivering great customer outcomes, we'd love to hear from you.