Account Executive - Production Print

Ricoh; North Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Parental Leave

Purchased Leave Scheme

Participationin our RedErecognition"

Free income protection cover

Wellness program

Novated leasing

Job summary

Ricoh in Australia is seeking an Account Executive – Production Print to partner with customers, understand their business challenges and deliver Production Print solutions that drive efficiency, quality and growth.

Using a consultative sales approach, you will develop new business opportunities while managing the sales journey from prospecting through to solution delivery, building strong relationships and achieving ambitious targets.

Qualifications

• 5+ years of experience in a B2B sales or account management role.
• Experience in Production Print or commercial print market preferred.
• Proven ability to generate new business and build a healthy pipeline.
• Strong consultative selling, negotiation, and closing skills.
• Excellent communication and relationship-building abilities.
• Ability to manage both new business development and existing accounts.

Responsibilities

• Achieve and exceed sales revenue and unit targets across Ricoh's Production Print portfolio.
• Identify new opportunities, develop strategic customer relationships, and deliver solution-based sales.
• Build and maintain a strong sales pipeline through proactive lead management and territory planning.
• Develop and present tailored solutions addressing customer needs and objectives.
• Maintain accurate activities, opportunities, and forecasts in Salesforce CRM.
• Collaborate with internal teams to deliver an exceptional customer experience.
• Monitor market trends and competitors to identify opportunities and maintain advantage.
• Strengthen product knowledge and industry expertise through ongoing learning.
• Represent Ricoh professionally at meetings, events, and networking opportunities.
• Foster long-term relationships by delivering value-driven solutions and high customer satisfaction.

Skills

B2B sales

Account management

Prospecting & lead gen

Consultative selling

Negotiation

Relationship building

Job description

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digitalinfrastructuresolutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

As an Account Executive – Production Print, you'll partner with customers to understand their business challenges and deliver innovative Production Print solutions that drive efficiency, quality, and growth. Using a consultative sales approach, you'll develop new business opportunities while managing the sales journey from prospecting through to solution delivery.

This is an exciting opportunity for a motivated sales professional who enjoys building relationships, solving business challenges, and achieving ambitious targets.

Who Are we?

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digitalinfrastructuresolutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

As an Account Executive – Production Print, you'll partner with customers to understand their business challenges and deliver innovative Production Print solutions that drive efficiency, quality, and growth. Using a consultative sales approach, you'll develop new business opportunities while managing the sales journey from prospecting through to solution delivery.

This is an exciting opportunity for a motivated sales professional who enjoys building relationships, solving business challenges, and achieving ambitious targets.

Key Responsibilities:

• Achieve and exceed sales revenue and unit targets across Ricoh's Production Print Solutions portfolio, including hardware and software.

• Drive business growth by identifying new opportunities, developing strategic customer relationships, and delivering solution-based sales within the Production Print market.

• Build and maintain a strong sales pipeline through proactive lead management, timely follow-up, and effective territory planning.

• Develop and present tailored solutions that address customer needs and support their long-term business objectives.

• Maintain accurate sales activities, opportunities, and forecasts within Salesforce CRM.

• Collaborate with Professional Services, Customer Care, Finance, and other internal teams to deliver an exceptional customer experience.

• Monitor market trends, competitor activity, and emerging technologies to identify opportunities and maintain a competitive advantage.

• Continuously strengthen product knowledge and industry expertise through ongoing learning and knowledge sharing.

• Represent Ricoh professionally at customer meetings, industry events, trade shows, and networking opportunities to enhance brand presence and generate new business.

• Foster long‑term customer relationships by providing trusted advice, delivering value‑driven solutions, and ensuring high levels of customer satisfaction.

To be successful in this role:

• 5+ years' experience in a B2B sales or account management role, with a strong track record of achieving or exceeding sales targets.

• Production Print industry experience or a strong understanding of the commercial print market.

• Proven ability to generate new business and build a healthy sales pipeline through proactive prospecting.

• Experience developing and executing strategic account plans that deliver business growth.

• Strong consultative selling, negotiation, and closing skills.

• Ability to manage both new business development and existing customer relationships.

• Excellent communication, influencing, and relationship‑building skills.

• A self‑driven, resilient, and results‑oriented approach to sales.

What we give back to you?

At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

• Paid Parental Leave

• Purchased Leave Scheme

• Participationin our RedErecognition program

• Free income protection cover

• Wellness program

• Novated leasing

Employment Type

Permanent