Account Executive - Production Print

Ricoh Australia Pty Ltd.; Sydney; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Paid Parental Leave

Purchased Leave Scheme

RedE recognition program

Free income protection cover

Wellness program

Novated leasing

Employment Type Permanent

Job summary

Ricoh Australia Pty Ltd. is seeking an Account Executive – Production Print to partner with clients, uncover business challenges, and deliver Production Print solutions that drive efficiency and growth.

You will manage the full sales journey from prospecting through to delivery, build strong relationships, and strive to achieve ambitious targets in a dynamic market. This role suits a proactive sales professional with a consultative approach.

Qualifications

• 5+ years of B2B sales or account management experience.
• Production Print industry knowledge or awareness of the market.
• Strong prospecting and pipeline development skills.
• Excellent communication and negotiation abilities.

Responsibilities

• Achieve and exceed sales revenue and unit targets across Production Print solutions.
• Identify new opportunities and develop strategic customer relationships.
• Maintain a strong sales pipeline through proactive lead management and follow-up.
• Develop tailored solutions addressing customer needs and long-term objectives.
• Collaborate with internal teams to deliver an exceptional customer experience.
• Represent Ricoh professionally at meetings, events, and networking opportunities.

Skills

5+ years B2B sales

Account management

Production Print

Consultative selling

Negotiation

Sales pipeline

Salesforce CRM

Tools

Salesforce CRM

Job description

Who Are we? As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions. At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you? As an Account Executive – Production Print, you'll partner with customers to understand their business challenges and deliver innovative Production Print solutions that drive efficiency, quality, and growth. Using a consultative sales approach, you'll develop new business opportunities while managing the sales journey from prospecting through to solution delivery. This is an exciting opportunity for a motivated sales professional who enjoys building relationships, solving business challenges, and achieving ambitious targets.

Key Responsibilities

• Achieve and exceed sales revenue and unit targets across Ricoh's Production Print Solutions portfolio, including hardware and software.
• Drive business growth by identifying new opportunities, developing strategic customer relationships, and delivering solution-based sales within the Production Print market.
• Build and maintain a strong sales pipeline through proactive lead management, timely follow-up, and effective territory planning.
• Develop and present tailored solutions that address customer needs and support their long-term business objectives.
• Maintain accurate sales activities, opportunities, and forecasts within Salesforce CRM.
• Collaborate with Professional Services, Customer Care, Finance, and other internal teams to deliver an exceptional customer experience.
• Monitor market trends, competitor activity, and emerging technologies to identify opportunities and maintain a competitive advantage.
• Continuously strengthen product knowledge and industry expertise through ongoing learning and knowledge sharing.
• Represent Ricoh professionally at customer meetings, industry events, trade shows, and networking opportunities to enhance brand presence and generate new business.
• Foster long-term customer relationships by providing trusted advice, delivering value-driven solutions, and ensuring high levels of customer satisfaction.

To be successful in this role

• 5+ years' experience in a B2B sales or account management role, with a strong track record of achieving or exceeding sales targets.
• Production Print industry experience or a strong understanding of the commercial print market.
• Proven ability to generate new business and build a healthy sales pipeline through proactive prospecting.
• Experience developing and executing strategic account plans that deliver business growth.
• Strong consultative selling, negotiation, and closing skills.
• Ability to manage both new business development and existing customer relationships.
• Excellent communication, influencing, and relationship-building skills.
• A self-driven, resilient, and results-oriented approach to sales.

What we give back to you

• Paid Parental Leave
• Purchased Leave Scheme
• Participation in our RedE recognition program
• Free income protection cover
• Wellness program
• Novated leasing
• Employment Type Permanent

Who we are Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. We bring document management solutions, IT services, production print solutions, visual communications systems to customers to meet the challenges of digital workflows, data insights, flexible working, information security and sustainability. As a global company we care about people, our profession, our society, and our planet. We dedicate our winning spirit, innovation, and teamwork to sharpen our customer centric focus, and we are committed to the highest standards of ethics and integrity. We believe in the power of collective imagination and ideas that drive change. We believe in always being a step ahead and going above and beyond for our customers to ensure they can lead more fulfilling lives. We are committed to a sustainable future for businesses within Australia and those making an impact on the broader spheres of our world.