Account Manager - Workplace Technology

Ricoh Australia Pty Ltd.; Perth; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Parental Leave

Purchased Leave Scheme

RedE recognition program

Free income protection cover

Wellness program

Novated leasing

Job summary

Ricoh Australia Pty Ltd. is seeking a commercially driven Account Manager to manage and expand an established portfolio across Office Print and Managed Print Services (MPS) in a territory-based role.

You will optimise print environments, drive cost reductions, and improve business efficiency while positioning Ricoh as a trusted technology partner. You will lead end-to-end sales cycles, collaborate with pre-sales and service teams, and build strong relationships with IT, Procurement and

Qualifications

• 5+ years’ experience in Account Management, Business Development, Managed Print Services (MPS), Office Print or related sales.
• Proven success in B2B sales, account growth, retention, and territory management.
• Knowledge of MPS, Office Print, MFDs, CPC, leasing and managed services is highly desirable.

Responsibilities

• Grow and retain an existing portfolio of MPS customers.
• Identify opportunities to optimise print fleets, reduce costs, and improve productivity.
• Drive contract renewals, upgrades, cross-sell and new business opportunities.
• Build relationships with decision-makers across IT, Procurement and Operations.
• Manage a healthy sales pipeline and achieve revenue targets.
• Own end-to-end sales cycle from prospecting to closing.

Skills

Account Management

Business Development

MPS

Office Print

Sales Negotiation

Tools

CRM software

Job description

Overview

Ricoh is a world-leading provider of workplace technology dedicated to improving work life through better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions. Our purpose is to shape the future of work and sustainability by leveraging collective imagination and openness to new ideas. We are looking for a commercially driven Account Manager to manage and expand an established portfolio across Office Print and Managed Print Services (MPS). This is a territory-based role focused on helping customers optimise their print environment, reduce operating costs, and improve business efficiency while positioning Ricoh as their trusted technology partner.

What you’ll do

• Grow and retain an existing portfolio of Managed Print Services customers.
• Identify opportunities to optimise print fleets, reduce costs, and improve productivity.
• Drive contract renewals, upgrades, cross-sell, and new business opportunities.
• Build strong relationships with decision-makers across IT, Procurement, and Operations.
• Manage a healthy sales pipeline and consistently achieve revenue targets.
• Own the end-to-end sales cycle—from prospecting and solution development to negotiation and closing.
• Collaborate with pre-sales, technical, and service teams to deliver outstanding customer outcomes.

To be successful in this role

• 5+ years’ experience in Account Management, Business Development, Managed Print Services (MPS), Print Solutions, or Office Technology Sales.
• Proven success in: B2B sales; Account growth and customer retention; New business acquisition; Territory management; Pipeline management and revenue generation.
• Knowledge of Managed Print Services (MPS), Office Print, Multifunction Devices (MFDs), Fleet Optimisation, Cost Per Copy (CPC), Leasing, and Managed Services (highly desirable).
• Strong negotiation, stakeholder management, and consultative selling skills.

Why join Ricoh

At Ricoh, you’ll work with an industry-leading technology provider that empowers businesses through digital transformation and workplace innovation. You’ll be supported by a collaborative team, trusted by established customers, and rewarded for making an impact. If you’re passionate about consultative sales, account growth, and helping customers succeed, apply today and take the next step in your sales career with Ricoh.

What we give back to you

• Paid Parental Leave
• Purchased Leave Scheme
• Participation in our RedE recognition program
• Free income protection cover
• Wellness program
• Novated leasing
• Employment Type Permanent

Who we are

Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. We bring document management solutions, IT services, production print solutions, visual communications systems to customers to meet the challenges of digital workflows, data insights, flexible working, information security and sustainability. As a global company we care about people, our profession, our society, and our planet. We dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we are committed to the highest standards of ethics and integrity. We believe in the power of collective imagination and ideas that drive change. We believe in always being a step ahead and going above and beyond for our customers to ensure they can lead more fulfilling lives. We are committed to a sustainable future for businesses within Australia and those making an impact on the broader spheres of our world.